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DJI Warranty Policy - Authorized Sellers Only

Discussion in 'General Discussion' started by regdawg, Aug 23, 2016.

  1. regdawg

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    "DJI only offers warranty to authorized dealers. Products purchased from unauthorized dealers are not subject to warranty services."

    So for those of us that purchase (on-going) our Phantoms 2nd hand from Ebay, craigslist, etc.......although the phantom is within the warranty period. does this mean DJI won't repair the phantom even though its technically within the warranty period? Am I understanding this correctly?
     
  2. flpholt

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    yes you are
     
  3. LuvMyTJ

    LuvMyTJ ADMINISTRATOR
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    I don't believe the warranty covers third parties always such as used. After last month, if it is not purchased through a authorized dealer there is no warranty.
     
  4. regdawg

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    Doesnt seem right to me. As long as the Serial Number is in their system and within the warranty period it should be honored. I mean like a car or a PC or most products. I can understand buying something that's 2-3 years out but only something thats 2 months old.

    Sent from my SM-N920P using Tapatalk
     
    #4 regdawg, Aug 23, 2016
    Last edited: Aug 23, 2016
  5. mastas

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    Well, I guess Dubai Duty Free isn't aithorized retailer either, is it?
     
    Ekki likes this.
  6. mastas

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    Apparently they are, as they informed me later
     
  7. microlinux

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    Check with DJI, just because they claim to be doesn't mean they are.
     
  8. DanMan32

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    I also agree, what difference does it make where it was purchased? You have to activate it after all and that starts the clock. And you have to register to activate.
     
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