- Joined
- May 14, 2014
- Messages
- 81
- Reaction score
- 0
Hi there , first understand that I'm a 73 year old who is almost completely computer illiterate. The background is that I flew the phantom as soon as I got it but did not use the camera no problem with the quick flight which was just to make sure that the phantom arrived from China alive . However for the past week I have been trying to get the camera to work . I'm doing indoors ( NO PROPS). It doesn't matter what I've tried I can't get the DJI VISION APP to recognize any other network than my home network. It refuses to recognize the camera . When I try to get it to find my PHANTOM it places it in the Atlantic a few hundred miles south of GHANA . If I try to rename the SSID of the Range Extender, it thinks for a couple of mins and then says that "GET REPEATER INFO FAILED"
I have contacted dji customer service even waiting on hold for more than an hour on three seperate days (hey I'm retired and partly disabled, what else do I have to do until I get this bird in the air) have also tried emails to China and the USA all they tell me is to follow the instructions in the manual. NO HELP.
So is there anyone out there who is willing to help ( please no difficult computer talk) I was educated before there was a computer in every school never mind on every desk. Yes it seems hard to believe that I worked as an Engineering Manager making integrated circuits for people like Intel, Apple and Dell but never picked up much software knowledge.
So please help.
I have contacted dji customer service even waiting on hold for more than an hour on three seperate days (hey I'm retired and partly disabled, what else do I have to do until I get this bird in the air) have also tried emails to China and the USA all they tell me is to follow the instructions in the manual. NO HELP.
So is there anyone out there who is willing to help ( please no difficult computer talk) I was educated before there was a computer in every school never mind on every desk. Yes it seems hard to believe that I worked as an Engineering Manager making integrated circuits for people like Intel, Apple and Dell but never picked up much software knowledge.
So please help.