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DJI turn around time

Discussion in 'General Discussion' started by ETCH, Mar 24, 2015.

  1. ETCH

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    Sent my Drone in to DJI. Gimbal went crazy after a hard landing. anyone have any idea how long their turn around time is?
     
  2. Reoscorpio

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    Location:
    Lisle, IL
    I sent mine off Feb 18th. It was arrived on the 24th, but wasn't checked in until the 11th. Still sitting in repair queue today ;(
     
  3. ETCH

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    well that sucks... so much for having it for my daughter's wedding party...
     
  4. ThePhantom

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    3-4 weeks is the current waiting time (normal repair). 14 days or less for escalated repairs

    -experienced both.
     
  5. Jacob

    Jacob Administrator
    Staff Member

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    I have heard anywhere from 2 weeks to 2 months.
     
  6. LarasLTU

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    I had a call with DJI Europe, so German lady mentioned that it takes 15 to 20 days from the moment they receive the RMA.