- Joined
- Sep 28, 2016
- Messages
- 7
- Reaction score
- 0
- Age
- 29
Hi all,
A little back story first to fill you in.
I purchased a P3 4K about 4 weeks ago in mid September and absolutely loved flying it but wanted more, so I began looking for a P3P used inside my return window for the 4K. I had no issue with the 4K beyond lack of distance with connecting from drone to controller but it was within DJI suggested perimeters for flying so all was normal. I finally found a P3P for a great deal and made the choice to return the 4K and get the P3P. When I got home with the P3P I immediately released that I couldn't get the go app to realize I had the controller connected. The aircraft connects to the controller, I can start and fly the bird, but the controller never changes from "how to connect" to "camera view". I was using an iPad mini 2 with the 4K and continued to use it with no change to the iPad or app when I began trying to connect with the P3P. This was a week ago on Monday Sept 26.
Since then I have contacted the seller, who offered to allow me to connect the bird during sale to my iPad and I declined but I thought it showed trustworthiness, he has not flown the bird since June when he upgraded to the P4 when it worked fine.
The DJI go app has updated with the Mavic 3.0 update.
I have done crazy research realizing that around a year ago an app update caused the same issue.
I have attempted to update the firmware on the drone but the .txt file says the firmware is the same as the drone
I have tried a galaxy s7 edge, iPhone 5s (first running iOS 9 and now 10) and a galaxy tab 2 all running the latest version of the app. The galaxy's start charging when connected to the USB but tethering isn't allowing me to turn it on.
I have factory reset the original iPad with my computer and started it as a new device. Reinstalling DJI go
I have done the controller to bird reconnect by holding down c1, c2, and I believe video record and then pressing camera setting wheel or something along those lines. It was a controller reset for r/c to bird though.
I have deleted everything on the memory card including update file and all photos, leaving the photos folder.
I am completely at a loss now. I don't see anyone having the same complaint yet as me exactly but some having close to the same issue. I have tried everything I can find but more and more I'm feeling like it's something I'm missing. I follow the on screen instruction to connect my device. Even trying multiple cables to connect it. Any advice would be appreciated. Please help me get back in the air.
DJI Phantom 3 Pro
Controller with USB plug
iPad mini with 3.0 DJI go app
Other devices tried include galaxy s7 edge, iPhone 5s both iOS 9 and 10 and galaxy tab 2 (unknown firmware) all with new app
I apologize for the length. Just want to be thorough in info.
Sent from my iPhone using PhantomPilots
A little back story first to fill you in.
I purchased a P3 4K about 4 weeks ago in mid September and absolutely loved flying it but wanted more, so I began looking for a P3P used inside my return window for the 4K. I had no issue with the 4K beyond lack of distance with connecting from drone to controller but it was within DJI suggested perimeters for flying so all was normal. I finally found a P3P for a great deal and made the choice to return the 4K and get the P3P. When I got home with the P3P I immediately released that I couldn't get the go app to realize I had the controller connected. The aircraft connects to the controller, I can start and fly the bird, but the controller never changes from "how to connect" to "camera view". I was using an iPad mini 2 with the 4K and continued to use it with no change to the iPad or app when I began trying to connect with the P3P. This was a week ago on Monday Sept 26.
Since then I have contacted the seller, who offered to allow me to connect the bird during sale to my iPad and I declined but I thought it showed trustworthiness, he has not flown the bird since June when he upgraded to the P4 when it worked fine.
The DJI go app has updated with the Mavic 3.0 update.
I have done crazy research realizing that around a year ago an app update caused the same issue.
I have attempted to update the firmware on the drone but the .txt file says the firmware is the same as the drone
I have tried a galaxy s7 edge, iPhone 5s (first running iOS 9 and now 10) and a galaxy tab 2 all running the latest version of the app. The galaxy's start charging when connected to the USB but tethering isn't allowing me to turn it on.
I have factory reset the original iPad with my computer and started it as a new device. Reinstalling DJI go
I have done the controller to bird reconnect by holding down c1, c2, and I believe video record and then pressing camera setting wheel or something along those lines. It was a controller reset for r/c to bird though.
I have deleted everything on the memory card including update file and all photos, leaving the photos folder.
I am completely at a loss now. I don't see anyone having the same complaint yet as me exactly but some having close to the same issue. I have tried everything I can find but more and more I'm feeling like it's something I'm missing. I follow the on screen instruction to connect my device. Even trying multiple cables to connect it. Any advice would be appreciated. Please help me get back in the air.
DJI Phantom 3 Pro
Controller with USB plug
iPad mini with 3.0 DJI go app
Other devices tried include galaxy s7 edge, iPhone 5s both iOS 9 and 10 and galaxy tab 2 (unknown firmware) all with new app
I apologize for the length. Just want to be thorough in info.
Sent from my iPhone using PhantomPilots