Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

can't update phantom3sta

Discussion in 'Standard/4k Discussion' started by ettore93, Aug 30, 2016.

  1. ettore93

    Joined:
    Dec 13, 2015
    Messages:
    15
    Likes Received:
    1
    Location:
    Italy
    Hi guys ! I pulled back out of my phantom, after five months, I wanted to do the upgrade, I downloaded it, and when I do go I always stuck at 40% ... you have any indication ?? it's possible than i can't update, 'cause i didnt' have make so upgrade in the last month ?
    thank you so much
     
    #1 ettore93, Aug 30, 2016
    Last edited: Aug 30, 2016
  2. WilliamM

    Joined:
    May 30, 2016
    Messages:
    778
    Likes Received:
    211
    Location:
    Lancaster, Pa.
    Does not matter if you hadn't updated for awhile. You say it stopped at 40%. How long did you wait? Sometimes it might just seem like it stopped, and you just didn't wait long enough. Just try it again, and remember since the Standard uses wifi to update the FW. Making sure you have very good wifi signal when downloading the update for starters, then make sure your device, control and drone are all sitting right next to each other during the update, till it's 100%. Don't be messing around with any of the three pieces or moving them till it's done.
     
  3. ettore93

    Joined:
    Dec 13, 2015
    Messages:
    15
    Likes Received:
    1
    Location:
    Italy
    i leave it an hour little bit...the download was perfect ! i had a really fast connection.... don't know what to do :( any idea for re-download the firmware ? thank's
     
  4. WilliamM

    Joined:
    May 30, 2016
    Messages:
    778
    Likes Received:
    211
    Location:
    Lancaster, Pa.
    If your saying it didn't go to 100% the app should know that and ask to reinstall it, my does. If your wanting to do the download over again from the start. Than you'll have to uninstall the Go app, reinstall it. Then the app will start from the beginning.

    Sent from my HTC 10 using PhantomPilots mobile app
     
  5. ettore93

    Joined:
    Dec 13, 2015
    Messages:
    15
    Likes Received:
    1
    Location:
    Italy
    Hi ! I followed your directions! I deleted the app, reinstalled, and redownloaded the firmware, but it always stops at 40% !!!! don't know what to do.... :(
     
  6. WilliamM

    Joined:
    May 30, 2016
    Messages:
    778
    Likes Received:
    211
    Location:
    Lancaster, Pa.
    Unless someone else has any input, the only thing I would suggest is to make sure your waiting long enough before giving up. Like one hour or two. It shouldn't take that long, but just in case. Next make 100% sure there is limited wifi interference in the room you're doing the update in. Have the drone, RC and device all right next to each other and in a room away from your home wifi. And don't walk between or move anything during the install. And one more thing I forgot, when you re-downloaded that FW you could had formatted the SD card first. Try again.
     
  7. ettore93

    Joined:
    Dec 13, 2015
    Messages:
    15
    Likes Received:
    1
    Location:
    Italy
    I waited until they gave me the error.....
     
  8. WilliamM

    Joined:
    May 30, 2016
    Messages:
    778
    Likes Received:
    211
    Location:
    Lancaster, Pa.
    One more thing I forgot, when you re-downloaded that FW you could had formatted the SD card first. Try again.
     
  9. ettore93

    Joined:
    Dec 13, 2015
    Messages:
    15
    Likes Received:
    1
    Location:
    Italy
    i will try !!! thank's
     
  10. Storm

    Joined:
    May 27, 2016
    Messages:
    163
    Likes Received:
    34
    Is it stopping at 40℅ from the download to your device or the upload to your controller and bird???

    Sent from my SCH-I545 using PhantomPilots mobile app
     
  11. CajunFlyer

    Joined:
    Aug 28, 2016
    Messages:
    37
    Likes Received:
    10
    Location:
    Evergreen, LA
    Mine stopped at 48% too, time and time again. Shut everything down, uninstalled then reinstalled the App. Started up everything and all was good.
     
  12. ettore93

    Joined:
    Dec 13, 2015
    Messages:
    15
    Likes Received:
    1
    Location:
    Italy
    the download is perfect... ! when i try to update, it work until 40% and then it stop.......
     
  13. Storm

    Joined:
    May 27, 2016
    Messages:
    163
    Likes Received:
    34
    What I would try is maybe use a different tablet or smartphone to update just to rule out the devise being a problem

    Sent from my SCH-I545 using PhantomPilots mobile app
     
  14. ettore93

    Joined:
    Dec 13, 2015
    Messages:
    15
    Likes Received:
    1
    Location:
    Italy
    I will try also that... ! thank's for the suggestion !
     
    Storm likes this.