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Professional Cannot connect to DJI Go

Discussion in 'Phantom 3 Help' started by gumbo54, Jan 30, 2016.

  1. gumbo54

    Joined:
    Mar 23, 2014
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    Location:
    Trussville, Alabama
    I have a Phantom 3 Professional.

    I am having trouble connecting to the DJI GO APP on my Ipad 2 mini and my Iphone 6 plus.
    After I start every thing up and go to the DGI GO APP I have the following screen:


    As you can see it only has "Camera" where it would normally have "Enter Camera View" and also I have to
    set it to "Standard" just to get this "Camera" button. If I set to "Professional" I get the "How to Connect" button.

    After selecting "Camera" button I get the next screen:


    I have:
    Deleted and reinstalled the DJI GO app
    Reininstalled the Phantom 3 Professional Firmware v1.6.0040
    I have tried different lightning cables.

    Also, the P3 operate (motors start) Have green light on RC and camera.

    Has anyone had this problem and if so what was the remedy?

    Thanks for help.
     
  2. UgashikBob

    Joined:
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    Location:
    Ugashik Lakes Alaska USA
    gumbo54:
    I have had similar issues with ipad 2 mini and iphone 6+ and P3P but can not say they are identical symptoms as I can not view your image links because it says I am not authorized.
    I have had connection problems that are intermittent with ipad 2 mini @ app 2.4.3 ac 1.6.4.0 rc 1.5.70 iphone 6+ @ app 2.5.1 ac 1.6.4.0 rc 1.5.70. I have ordered a replacement lightning cable but because of remote location have not received it yet. Restarting ac and rc usually results in connections being established . I have had video loss in flights where the camera view was gone and all the osd data remained. Other posts seem to imply DJI is aware and working on firmware fix.
     
  3. gumbo54

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    Thanks for the response. I must of click the wrong box when I uploaded the images. Do you know how to edit the images to make it where people can see them?
    I cant find that part anywhere.
     
  4. UgashikBob

    Joined:
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    Location:
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    gumbo54:
    The "you do not have permission to view" message is under a header that says DJI Phantom forum error so I would think its something the moderators could help with.
     
  5. gumbo54

    Joined:
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    Location:
    Trussville, Alabama
    I think I may have figured the picture thing out.....see if it works now.