Chat with DJI 'Pre-Sales':
John Maetta
Hello, when will my battery be shipped. Dealers in the US are shipping batteries to their customers now.
My order number is:
001121040356
Chat started
Cherry joined the chat
Cherry
hi welcome to DJI
Please hold on, I will check for you.
I see that the battery under process by now
The separate batteries will be shipping in the next week or two.
John Maetta
Why are US dealers shipping batteries to thier customers and I have to wait two more weeks????
Cherry
I am sorry ,the dealer purchase fro our sales ,and your order with extra battery ship out from China ,
we will try the best to ship out at the early of June
John Maetta
Why did your sales have batteries to sell to US dealers?
Cherry
the purchase at the first time
John Maetta
Shouldn't DJi ship batteries to customers that placed their orders a month and a half ago?
Cherry
please do not worry , we ship out the order by ordering sequence , will ship out for your order very soon
John Maetta
It seems out of sequence now...