Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Assistant help needed

Discussion in 'Phantom 2 Vision Help' started by radar2312, Jul 5, 2015.

  1. radar2312

    Joined:
    Jul 5, 2015
    Messages:
    4
    Likes Received:
    0
    Hi all,
    Have an early PV2, delivered November 2013 after being on pre-order for a while.
    Took it out of storage yesterday after too long to have a 'play', and decided to check/do updates first Via the assistants.
    After charging everything up and downloading the updated assistant software (Phantom and RC), I firstly hooked up the phantom, no connection, so left that and tried the RC (old style, have to open the case to get at the micro USB socket), no connection. Tried both the bird and the RC several times, using various sequences of power on/ off options, all to no avail. I have uninstalled/re-installed the software and driver several times, all to no avail.
    I'm not a technophobe, nor am I a tech wizard. Normal downloading, installing and updating im fine with, so I'm now at a loss as to what to do. I get absolutely no connection to either assistant software from the Bird or the RC unit. Samsung laptop, windows 8.1, have tried all 3 USB ports on the laptop.
    Any and all advice welcomed, thanks in advance.
    Rick
     
  2. radar2312

    Joined:
    Jul 5, 2015
    Messages:
    4
    Likes Received:
    0
    Ahhh,
    may have sorted myself, had a brainwave and tried a diff usb cable and Bam!!! hopefully sorted.
     
Loading...
Similar Threads - Assistant help needed Forum Date
Help needed connecting to Assistant Phantom 2 Vision Discussion Dec 31, 2013
Newbie needs help: Can't connect Phantom 4 to Assistant 2 Phantom 4 Discussion Jun 27, 2016
Phantom assistant and wakera gimbal need help. Phantom 2 Discussion Jul 10, 2015
The naza m v2 assistant HELP ME! PLEASE Phantom FC40 Discussion Jan 3, 2015
Help: Battery firmware update not shown in assistant Firmware Dec 12, 2014