I have noticed that several people have reported on this and other forums that the 30m/50m flight restrictions are sometimes returning after a battery change even after the user had already updated and had already done the "one time" log out / log in to register the app. A common theme is (I'm summarizing) that all was fine after the update, there were no more restrictions, and they flew a battery with no issues. Then when they changed batteries, suddenly the restrictions are back.
It seems like this may be a bug and probably not related to the batteries. A bug like this is hard to pin down because everyone seems to have a different process for starting up and flying so some will trigger the issue and some will not. Even so, this can be bad for folks who fly with no internet access. They could be thinking they are good to go and have removed the restrictions already at home only to be surprised with restrictions in the field when they change a battery. I can see that easily ruining someone's vacation or someone's big job.
I have not updated my Phantoms for a very long time, so I can't speak from personal experience on this. I just thought that since I have seen it reported several times in a short period that I would bring it to everyone's attention.
Perhaps someone here will be more versed on the topic and can add more facts or perhaps may already know of a work around that will help others.
Update. See post #17 for a potential work around:
After being cleared, flight restrictions return with power up
Second update.
There have been a few reports now that iOS GO app v3.1.15 has fixed this issue despite no word of that in the release notes. Of course, we know that not every change (good or bad) is listed in the notes so this is not much of a surprise.
A couple of examples:
"Yesterday my first flight went fine, I flew up to about 400 ft and a little over 2000 feet out, distance. Landed after 14 minutes as the battery was low, Then I packed it all up in the car and then went over to my other favorite launch site ,using one xtra fully charged battery I got it all set up calibrated have the ladys voice...LIFT-OFF!.....Up it goes...to 93 feet and then I hear Maximum Altitude reached, then I fly it out just a ways and now...Maximum Distance Reached!.."
"I went out to a shoot at location #1, when bird was ready, I GOT the, "Home point...' message, deployed the bird and expended one battery; perfect flight. Moved to location #2, less than a quarter of a mile away, loaded second battery and when bird was ready to fly, I DID NOT get the message, 'Home point..' but deployed the bird. I then got both a voice and visual alert that I had reached my maximum distance of 100' and that I needed to change that in the settings. Nowhere in the settings, do I have a maximum altitude or distance set."
"I have a second full battery, its a nice evening, so I thought I'd go a few miles away and film a short clip of an ancient church and graveyard that I have just discovered. Take off with no issues, until I try to fly up and I get a warning that I have reached maximum altitude. Strange, on the last flight I was over 200m up. Ok, low level it is then. A bit of FPV lag, but it soon cleared. I set up a POI over a tower and that worked fine. Over I fly to the old church and I get a maximum distance reached warning. Now I haven't adjusted anything in the app since the harbour flight, the only difference is the battery. Same phone, GO app etc. So I land and try again."
"i did all updates before and log in my account. flight will be unlimited. if i change battery its limited again until i turn it off a moment and restart."
It seems like this may be a bug and probably not related to the batteries. A bug like this is hard to pin down because everyone seems to have a different process for starting up and flying so some will trigger the issue and some will not. Even so, this can be bad for folks who fly with no internet access. They could be thinking they are good to go and have removed the restrictions already at home only to be surprised with restrictions in the field when they change a battery. I can see that easily ruining someone's vacation or someone's big job.
I have not updated my Phantoms for a very long time, so I can't speak from personal experience on this. I just thought that since I have seen it reported several times in a short period that I would bring it to everyone's attention.
Perhaps someone here will be more versed on the topic and can add more facts or perhaps may already know of a work around that will help others.
Update. See post #17 for a potential work around:
After being cleared, flight restrictions return with power up
Second update.
There have been a few reports now that iOS GO app v3.1.15 has fixed this issue despite no word of that in the release notes. Of course, we know that not every change (good or bad) is listed in the notes so this is not much of a surprise.
A couple of examples:
"Yesterday my first flight went fine, I flew up to about 400 ft and a little over 2000 feet out, distance. Landed after 14 minutes as the battery was low, Then I packed it all up in the car and then went over to my other favorite launch site ,using one xtra fully charged battery I got it all set up calibrated have the ladys voice...LIFT-OFF!.....Up it goes...to 93 feet and then I hear Maximum Altitude reached, then I fly it out just a ways and now...Maximum Distance Reached!.."
"I went out to a shoot at location #1, when bird was ready, I GOT the, "Home point...' message, deployed the bird and expended one battery; perfect flight. Moved to location #2, less than a quarter of a mile away, loaded second battery and when bird was ready to fly, I DID NOT get the message, 'Home point..' but deployed the bird. I then got both a voice and visual alert that I had reached my maximum distance of 100' and that I needed to change that in the settings. Nowhere in the settings, do I have a maximum altitude or distance set."
"I have a second full battery, its a nice evening, so I thought I'd go a few miles away and film a short clip of an ancient church and graveyard that I have just discovered. Take off with no issues, until I try to fly up and I get a warning that I have reached maximum altitude. Strange, on the last flight I was over 200m up. Ok, low level it is then. A bit of FPV lag, but it soon cleared. I set up a POI over a tower and that worked fine. Over I fly to the old church and I get a maximum distance reached warning. Now I haven't adjusted anything in the app since the harbour flight, the only difference is the battery. Same phone, GO app etc. So I land and try again."
"i did all updates before and log in my account. flight will be unlimited. if i change battery its limited again until i turn it off a moment and restart."
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