Video transmission errors?

[marzipana]

Ever since upgrading to FW 1.7 on my P3A, and upgrading to the latest Go app, I'm seeing these strange black overlays on my images in the Go app - I'd never had video transmission issues with 2.4.3.

The images on the card are fine, and so are all my videos, it's just in the app - sometimes while flying I notice a brief interruption on my screen where the video disappears for a second and then returns and am thinking these blackouts are appearing in the photo sequence in the Go app. Wondering whether I should go back to an earlier version of the app...has anyone else experienced this?

Sent from my iPhone using PhantomPilots mobile app

 

[Sim597]

The guys are gonna ask; what tablet are you using? With what version OS? That might help them if they know a little more

 

[marzipana]

iPhone 6+ with IOS 9.3.1, 15cm new Apple cable.


Sent from my iPhone using PhantomPilots mobile app

 

[starchild]

Have the same issue!!!!! Ever since updating everything I get that now. I don't understand why they can't leave crap alone. It was working awesome now this. Thanks DJI!!!!


Sent from my iPhone using PhantomPilots mobile app

 

[StevenQX]

Have the same issue!!!!! Ever since updating everything I get that now. I don't understand why they can't leave crap alone. It was working awesome now this. Thanks DJI!!!!


Sent from my iPhone using PhantomPilots mobile app

First rule of dji products: when everything works fine, never update.

 

[marzipana]

Have the same issue!!!!! Ever since updating everything I get that now. I don't understand why they can't leave crap alone. It was working awesome now this. Thanks DJI!!!!

Well, for what it's worth, I had a back up of version 2.4.3, and I just restored my phone. I'll see whether the issue happens again next flight - if it does, it's obviously something else awry

 

[sonof40]

Plus you never know what could happen when the IOS is updated.

 

[Reed L]

Since the P4 came out, it takes precedence over the P3 at DJI, I wouldn't update past 1.6.4 until any fw update has been proven to work perfectly for everyone.

 

[Trackman1]

You could try deleting cached data.

 

[starchild]

How do clear cache data? From app I'm assuming.??? Thanks.


Sent from my iPhone using PhantomPilots mobile app

 

[Deleted member 27337]

Since the P4 came out, it takes precedence over the P3 at DJI, I wouldn't update past 1.6.4 until any fw update has been proven to work perfectly for everyone.

Can we rollback to 1.6.4?

 

[StevenQX]

Can we rollback to 1.6.4?

Yes you should

 

[Trackman1]

There is an option to save local copy when recording video. You could try clearing that cache as it could be corrupt. Simple thing. Can't hurt to try.

 

[marzipana]

Today I flew again and had the same issue, after going back to Go app 2.4.3 on an iPad Mini 4 I've never used before, so I'm assuming it's not the app...I deleted the video cache after flying, although I wasn't connected to the P3 when I did this, not sure if you need to be? It did tell me the cache was 0.0 after clearing it.

 

[Trackman1]

The video cache is on the tablet. So no need to be connected to p3.