It would be a runned down factory in China that attempted to be successful like other billion companies over there. Had I known about this warranty policy when I bought it I would have went with 3DR or waited for the GoPro to come out. Instead now I'm stuck with a company that has no intentions to help me out if and when something goes wrong. Like someone else stated earlier. Its only a matter of time before someone copies their traits and comes out with great customer service and that will be the end of DJI. Hopefully its sooner than later. My bet is its going to be GoPro.
Had you known the version of warranty policy generated by ill-informed forum chatter?Had I known about this warranty policy when I bought it I would have went with 3DR or waited for the GoPro to come out. Instead now I'm stuck with a company that has no intentions to help me out if and when something goes wrong. Like someone else stated earlier. Its only a matter of time before someone copies their traits and comes out with great customer service and that will be the end of DJI. Hopefully its sooner than later. My bet is its going to be GoPro.
Had you known the version of warranty policy generated by ill-informed forum chatter?
You would have bought 3DR a deficient product that still hasn't got a gimbal - but they said they will have good service. Or GoPro .. who haven't got anything that flies yet or any record of making drones.
Instead, you're stuck with the product of a company that leads its sector with cutting edge technology way ahead of any of the competition. A company that is no doubt working on updates to fix the current glitches. Yes, it's taking longer than we'd like, but DJI would cop a hiding if their fix still contains more problems.
People complain that they don't test enough and people complain when their testing isn't fast enough.
They still offer the best product out there and at a great price.
The problems that there's so much whinging about are mostly small glitches.
I flew two batteries today 2.5 km out to sea with latest firmware. It's not that bad.
DJI tech people are well aware of the issues and you can bet they are working hard to get a solution. They have their reasons for not doing what might seem a simple solution to self-styled forum experts but I'd rather trust the guys that designed the P3 than noisy forum experts.Yea I'm stuck with a company thats so cutting edge that they cant even back track to an earlier an earlier firmware ( 1.1.6 or even 1.1.7 ) .. Which now, seems majority of people are left with a bricked $1,300 paper weight or too scared to update because of the so many rumors going around .
The thing is I do have problems now just not as major as some others. I'm also too scared to update because of all the controversy going on with 1.2.6 and 1.2.8 another tip taken from veterans.
DJI tech people are well aware of the issues and you can bet they are working hard to get a solution. They have their reasons for not doing what might seem a simple solution to self-styled forum experts but I'd rather trust the guys that designed the P3 than noisy forum experts.
Meanwhile the majority of P3 owners are happily flying their machines.
A noisy minority are chattering on forums convincing themselves that the P3 is a problem child and DJI are hopeless.
Your comment seems majority of people are left with a bricked $1,300 paper weight is typical of the kind of noisy exaggeration and hyperbole that is common on forums and it's just not true.
You need to learn to filter the chatter to get an understanding of the true situation.
I'm an old guy! 50 something. As a kid I grew up using a compass to navigate. Now I'm flying a drone straight out the box tracking 16 satellites and beaming movie to my iPad FPV.
This is about the best value bang for buck I have ever seen!
I see people here complaining of the thing moves six feet from the home point when landing. Wanting DJI to mop brows and hand over their wife's if the thing doesn't work!
Get real, this is cutting edge, it's electronics and interference sensitive, magnetic and human, so stuff happens.
If we lived in a world without these disclaimers nothing would be invented.
Go flying and stop crying!
Just my two cents worth, no offence meant!
That's not unprofessional .. it's fictious.But, when DJI.. messed up causing 1,000s of people left with bricked paperweight machines, that is very unprofessional.
And that's a mis-interpretation on your part.and then to come out with a disclaimer that if anything goes wrong with your P3 it is not their fault is just plain rude and "illegal" here in America.
So why does the latest firmware work perfectly in my drone and a lot of other people's too and yet not in some? How can that be, it's just software right, so it should work in all of them?so there must be other stuff going on that causes these faults??
What could that be? Local anomalies. Magnetic interference,???? Stuff?
So I have been working in the computer industry for 20+ years, much of it in the military industrial complex, a firmware upgrade typically will include a disclaimer saying the upgrade does have the potential to be a failure. Even when it is a multi-million dollar machine the disclaimer is still there waiting for you to hit the "I Agree" button. Sometimes that button is really really hard to press and the stress level is out of this world I can tell you. It is can be even worse when YOU wrote the firmware upgrade and your talent and reputation is in the balance and it goes online. Mistakes are costly but success is fantastic.