I've never paid this much money for something so poorly supported. I purchased my P2V right from the website. I guess that was my first mistake. I've emailed them a handful of times with no response whatsoever. Like where my free battery was"? Here's the response I got... Guess what? It's the 19th. No battery. I also just ordered another one and some props from Dronefly. Should have bought the P2V from there as well I guess. Anyway....just venting. On a positive note. The PS Camera Profile works great. I've had over a dozen great flights. One mishap with a tree branch that walked into the prop but it didn't do anything but chip the prop. **** trees. I can't get the thing over 125ft. without losing control. It returns home....like a well-trained puppy, and I can regain control of it one it gets about 50' over my head but I'm missing a lot of it's capability. Just did the firmware updates and heading out again. Will report back.