I bought a replacement P3P during Black Friday sales. Like many who purchased around the same time or earlier, was disappointed with the soft focus image in close range videos and photos. Some on the forums tried exchanging them with other units at retail stores only to find it look in focus / out of focus in random parts of the view (top, edges, etc). I finally took someone's suggestion on the DJI forum to send it into DJI California for warranty repair. Before doing so, I made discretionary marks on the gimbal and camera.l- just in case DJI did not communicate the resolution.
Fast forward a week and a half later, the P3P arrived. Sharp closeup pictures and video- yeah!! No info from DJI on what they did, but it's obvious they replaced the camera, gimbal and updated the firmware (this part sucks!).
The camera is not perfect and distant shots may not be as sharp, but it's very good for the price point. Of course I had a perspective from my previous P3P which I purchased the first day it was released in April 2015. It unfortunately was the victim of a battery cell failure and is at the bottom of a canyon in Hawaii [emoji19]. Still trying to get DJI to accept my healthy drones data to get some type of compensation.... sorry to digress.
The point is, don't except this defect. Obviously there is a batch of bad cameras out there and DJI knows.... Get your money's worth and make them fix it!
Fast forward a week and a half later, the P3P arrived. Sharp closeup pictures and video- yeah!! No info from DJI on what they did, but it's obvious they replaced the camera, gimbal and updated the firmware (this part sucks!).
The camera is not perfect and distant shots may not be as sharp, but it's very good for the price point. Of course I had a perspective from my previous P3P which I purchased the first day it was released in April 2015. It unfortunately was the victim of a battery cell failure and is at the bottom of a canyon in Hawaii [emoji19]. Still trying to get DJI to accept my healthy drones data to get some type of compensation.... sorry to digress.
The point is, don't except this defect. Obviously there is a batch of bad cameras out there and DJI knows.... Get your money's worth and make them fix it!