Waited all day for my package to find out it was 'successfully' shipped and signed off to someone else at a different address. Then they tell me I have to wait till Monday. I requested to speak to a manager about this issue, no manager returned my call. It seems they don't care. The woman on the phone even gave me some attitude saying oh this doesn't resolve in 15 minutes Kevin. I'm like, oh and it's my fault your companies employee screwed up? I most likely won't get my package back! She goes silent. For those who shop online, don't use. What is the procedure usually when a package is lost? They best pay me my money back.