I bought a Phantom 3 pro on September 24, 2016. I bought it with extra batteries and then bought some additional batteries a month later.
I have experience 2 batteries go bad; no advanced flying (ever trip low altitude in line of sight), no crashes, etc.
The 1st battery was replaced by vendor I bought it from on Amazon. The second one that died, the vendor said they only replace in the 1st 30 days (it was day 33 when it went bad). They went on to say, that DJI will support it for 6 months from a date of purchase.
I called got an RMS and sent it in.
Then I received a an email from them on Friday with a $149.00 invoice to fix the battery …….WTF !
Is their support that bad?
I have experience 2 batteries go bad; no advanced flying (ever trip low altitude in line of sight), no crashes, etc.
The 1st battery was replaced by vendor I bought it from on Amazon. The second one that died, the vendor said they only replace in the 1st 30 days (it was day 33 when it went bad). They went on to say, that DJI will support it for 6 months from a date of purchase.
I called got an RMS and sent it in.
Then I received a an email from them on Friday with a $149.00 invoice to fix the battery …….WTF !
Is their support that bad?