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Then why won't it tell me what FW I have?

I must have 1.11.20 since it indicated 1.11.20 before...
The "+" indication has been discussed many times, but never explained to my personal satisfaction. Some think it has to do with a battery's FW version, others think it has to do with at least one module not being fully updated. I can't say with enough certainty to give a firm answer why sometimes a "+" appears rather than the actual FW version, but I do feel confident enough to say that you very likely do not have 1.5.3 and very likely do have 1.8 or later.

It's possible that your log_ab file can give more clues.
 
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