So is dji customer support normally difficult to deal with? My advanced fell from launch position, a few weeks ago and the shell cracked. Additionally the camera Gimbal was giving a motor error. I sent it and got a bill for 331$. This is a quad that bought on januar11th, so a month old at the time. I asked them to review the warranty info and other than the call center giving me the email for accounts receivable I can't get any addtional info. They wont respond to said emails. After this foolishness it would take alot for me to give dji any more of my money, I bought a standard in November, liked it so much I bought an advanced in January, and now I can't help but feel like a chump.