Crashed P4pro

[HawkeyeImaging]

I would suggest getting a Personal Effects policy through State Farm! I have all of my drones covered for exactly $100 over what I paid for them! For 3 Drones I pay $99 a year! Covers theft, flyaway, crashes etc

 

[compo]

I would suggest getting a Personal Effects policy through State Farm! I have all of my drones covered for exactly $100 over what I paid for them! For 3 Drones I pay $99 a year! Covers theft, flyaway, crashes etc

Thanks for advice . I am going to get all 3 of mine covered as I do not trust any of my drones software or hardware anymore.

 

[compo]

Just received a mail back saying that the drone is covered under warranty and will be repaired free of charge . I am delighted with this and after hearing all the bad press about DJI customer service I will going onto the forums to say how impressed with the service and speed that this has been dealt with. My faith in DJI has been fully restored.
I would like to know what caused the malfunction whether it was battery or gps or whatever though if I could have a look at the analyst report as I am a bit wary .
I sent the drone last Tuesday to Netherlands and emailed today so I think their service is pretty good seeing all the bad vibe out there around their after sales service. !!

 

[compo]

All it said though was damage to body, camera and landing gear due to error but nothing specific as to why the rotors stopped mid flight. I have asked for a more detailed reason so I can be sure of checking anything prior to flight in the future.

 

[compo]

Has this reply today from DJI

BlessieToday at 11:39
Hi Martyn,

Thank you for writing us back and good to hear that you already received your aircraft,

With regards on your concern, here is the analysis from the repair team, "fly162
t=144.0s h=21.6m the power off in the air so the drone fell down.
conclusion: power off. free of charge" so with this there are no other issue except for a power off from the aircraft.

Thank you for trusting DJI and have a nice day!


Best regards,

So is it fair for me to think I can still use the battery as it was aircraft error and not battery.? Battery was not asked to be sent tin for testing .

 

[TuT]

You had better luck with DJI than me. I had 4 different excuses and refusal to repair. I think its just a matter of luck if they decide to fix your drone.

 

[With The Birds]

Has this reply today from DJI

BlessieToday at 11:39
Hi Martyn,

Thank you for writing us back and good to hear that you already received your aircraft,

With regards on your concern, here is the analysis from the repair team, "fly162
t=144.0s h=21.6m the power off in the air so the drone fell down.
conclusion: power off. free of charge" so with this there are no other issue except for a power off from the aircraft.

Thank you for trusting DJI and have a nice day!


Best regards,

So is it fair for me to think I can still use the battery as it was aircraft error and not battery.? Battery was not asked to be sent tin for testing .

There is no other issue expect for a power off from the AC- lmao... that's reassuring!!!!