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Canceling my order

Discussion in 'Pro/Adv Discussion' started by sawx75, May 11, 2015.

  1. sawx75

    Joined:
    Apr 21, 2015
    Messages:
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    Location:
    New England
    I have sent 4 emails to onlinesales@dji.com to cancel my order because I found a local dealer that had them in stock. I was told that you should receive an email within 24 hours. I have also sent an email to support@djitechnology.zendesk.com, but only received a confirmation email. I also sent an email to us.support@dji.com. This lack of communication has me scared that when I need help, it will not be there.

    I tried calling the LA office, and couldn't get anyone. Does anyone out there know how to get through to these guys?
     
  2. delirious

    Joined:
    May 4, 2015
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    Really? I've called twice and spoke with a salesperson within minutes. Odd. Not saying my case is the norm, but keep trying.