Hi, I have had my DJI Awhile and I have never been able to connect to the assistant software. I wanted to turn on the alternate steering option and update the software.
I have searched the web and tried just about everything. last thing I tried was download and copy usbser.sys to C/Windows/System32/drivers and then installed the driver again.
driver installed to-----C:\Program Files (x86)\DJI Product\DJI driver1.0
Then there is the green check mark and ready to use before I click on finish.
I tried one last time. No luck. I also tried on two other computers. Lastly I opened up the Phantom and tried a different USB cord that I know is good.
As far as I can tell the driver is installed. The assistant software is installed. I run the assistant program. I power the controller up and keep it on the counter at least 4 feet away. I power up the phantom then I plug in the usb. I do this on a number of usb ports and different computers with different OS's i.e windows 8 and windows 7. All the time it is fail, nothing happens. No lights blinking in the lower left of the assistant screen no message saying usb not recognized. Just nothing. What do I do from here?
[youtube]https://www.youtube.com/watch?v=JvCsqLL_oz0&feature=c4-overview&list=UUrZcO4f_ZXM5VShJQ3JlItg[/youtube]
I have searched the web and tried just about everything. last thing I tried was download and copy usbser.sys to C/Windows/System32/drivers and then installed the driver again.
driver installed to-----C:\Program Files (x86)\DJI Product\DJI driver1.0
Then there is the green check mark and ready to use before I click on finish.
I tried one last time. No luck. I also tried on two other computers. Lastly I opened up the Phantom and tried a different USB cord that I know is good.
As far as I can tell the driver is installed. The assistant software is installed. I run the assistant program. I power the controller up and keep it on the counter at least 4 feet away. I power up the phantom then I plug in the usb. I do this on a number of usb ports and different computers with different OS's i.e windows 8 and windows 7. All the time it is fail, nothing happens. No lights blinking in the lower left of the assistant screen no message saying usb not recognized. Just nothing. What do I do from here?
[youtube]https://www.youtube.com/watch?v=JvCsqLL_oz0&feature=c4-overview&list=UUrZcO4f_ZXM5VShJQ3JlItg[/youtube]