What program are people using for videos? I was having problems viewing mine as well, sounds similar to what others are having, I think I discovered the problem with it being 4K video, so I have been able to switch to 1080p, but what are you using to watch them with???
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All my P3 videos (4k included) play fine in GOM, VLC and Media Player classic.
The Raspberry Pi running Kodi doesn't do well with the 4k. But it wasn't designed to play 4k either AFAIK.