Recent content by SteveVaus

Crashed on 2/17 (prop flew off one minute into flight) Shipped P3A to DJI California, they received Friday 2/19. Tuesday 2/23 free warranty repair approved. Today DJI Repair Progress web page says quad has been repaired and tested. Don't want to jinx myself but thus far DJI service has been...

Have you called them?

Spoke to "Rolan" at DJI in California. Confirmed it was approved as a warranty repair. Quad has been assigned to a tech for repair; then to QC; then to testing; then back to me. I asked if the record reflected the specific cause of the prop loss and crash... no.

UPDATE Wednesday 2/24: Spoke to DJI. Confirmed it was approved as a warranty repair. Quad has been assigned to a tech for repair; then to QC; then to testing; then back to me. I asked if the record reflected the specific cause of the prop loss and crash... no.

Very impressive turnaround for any business let alone one that frequently gets knocked for poor service. I did send to DJI in Carson, CA per their instructions - I am in San Diego area. And finally, yes, reading free of charge was a relief and vindication - was tired of the implication in...

I've posted separately about my current status but will add here: My P3A crash and DJI service - Crashed on 2/17. Shipped to DJI on 2/18. DJI acknowledged receipt Friday, 2/19. I just checked online and status says "Repair Cost Assessed & Quoted." I have heard nothing from them yet directly, but...

Crashed on 2/17. Shipped to DJI on 2/18. DJI acknowledged receipt Friday, 2/19. I just checked online and status says "Repair Cost Assessed & Quoted." I have heard nothing from them yet directly, but am optimistic because the online repair status also shows "Payment Status - Free of Charge". If...

I agree and strongly disagree Sfgiants24 - the prop came off BUT not due to "not being on correctly". It was put on exactly as DJI instructs and precisely as I always have done it.

I'm intrigued by your sleuthing. How do you get all that info out of the DAT file. I'm on Mac, and all I've been able to do is see a CSV file but it's hard to tell what's up - would love to be able to read the tea leaves. Any tips would be appreciated. Here's some additional info for anyone who...

Quoting from the DJI Phantom 3 Advanced manual, "Place all propellers onto the correct motors and tighten by hand to lock them in position." That is exactly what I did for this flight and every flight.

TheRealRick - Could have been left rear - it was a "silver" prop that came off and landed intact. The other silver prop stayed on but broke on impact. Both blacks remained on and whole. Odd thing is it did not roll down a hill - crashed on flat surface, same alt as takeoff.

nope - not a bird but thanks for the condolences.

for those that were trying to help after my crash yesterday (50' away from me at altitude of 20') I've uploaded the DAT file and video to dropbox. Would appreciate any help deciphering the DAT file. Here's the link: Dropbox - Public There is also a healthydrones file online HealthyDrones.com -...

Here is the dropbox link - in the folder are the .DAT file and the video file (for those who'd like to share my pain!) Dropbox - Public

I was able to download the DAT files off the bird - now what? It all means nothing to me.