Recent content by Richard LaFleche

Thank You for everything you try to do to help the end user, I for one appreciate it

As always their are exceptions to everything and I applaud those companies who do their homework, There are also lots of exceptions as well. The Public expects things to work, is the issue on their computer or a failure to properly test the software being released? I mix of both is my guess...

In reality what company fully tests their software before they release it? TV, computer, phone?

I have always felt (for better or for worse) she is just trying to help

Do you have facts to back it up or is it your opinion? I'm not knocking you I am just in search of the facts

During my first flight on the P4 that I bought, (most expensive toy I have ever owned) I was extremely nervous for the first flight. But while I never flew often everything performed as it should. I have since sold my P4 and upgraded to the P4P. I have owned the P4P for 5 months now and have...

Too small for me. I only ask for firmware stability in the existing Phantom product line.

Best of luck for you

I hope it all works out for you. It should all be about customer satisfaction.

I do not think so just because I see a lot of posts from people having to send the refurbed units back, but of course the only people that post this are the ones who had issues with their replacement unit. I would not like sending in a drone for repair with 1-40 hours of flight time and getting...

That I do not know, it just seems really unfair to get a unit back with possibly a lot more hours on it, you send in a drone with low hours and maybe get one back with a lot more hours. In the end really it only matters if you are satisfied with the outcome. I know how I would feel! Good luck

I would also wonder how many fly flying hours on the returned unit vs the one you sent them. Say you send them yours with lets say 25 flying hrs on it and you get one with much more flying hours on it. I would be pissed!

Good point! Nothing like having to fight STUPID

If you do nothing wrong then there is nothing to hide. The burden of proof lies on the accuser. If they want to go further then get the flight logs of the drone.

This has always been my process as well, Thanks for taking the time to put it out there.