Update...
I received my new drone from DJI a few days ago. The process was pretty painless. After they validated my proof of purchase/serial number, they emailed me a shipping label. I packaged up the bird and sent it to CA. After they received the unit, it took them only a few days to...
I wanted to close the loop on this.
After multiple contacts with DJI support, I ended up sending the drone in for repair.
The only thing they had me try was perform a calibration via the DJI assistant app (which didn't help).
I hope to fly this thing in a few weeks.
Sent from my iPhone...
Thanks guys.
Yes. I have used the DJI GO app on both my iPad Air 2 and iPhone 6S. All with wifi and cell.
Also tried the DJI Assistant app on Mac and Windows.
What causes the ESC error? Is it a hardware issue (which seems odd since this bird has never even flown) or could it be a bricked...
Hmmm. Not a good sign. No replies.
I have tried downgrading and upgrading firmware multiple times. Tried new batteries. Multiple laptops. Multiple iOS devices. All hoping my luck would change. Oh well.
I guess I will be calling DJI tomorrow. Wish me luck!
Sent from my iPhone using...
Talk about being bummed... Ugh.
Was getting ready for my maiden flight with my new P4, but I keep getting an ESC status error in the DJI GO app.
"ESC status error. Please restart the aircraft. Contact DJI Support if the error persists."
I have seen posts about ESC errors in the past because...
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