zenmuse gimbal help

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I have a zenmuse gimbal that came with my Phantom. When i hook it up, all i get is whining noise. Ine the calibration software it does not show up. Should i assume it is wired wrong or has come loose inside the phantom?

Don
 
What phantom 1 or a 2 ? Used or new ?
Did you have the gopro hooked up before you put power to it ?
In the assistant you have to turn on the gimbal .
 
I had the Gopro on the gimbal. I turned on the gimbal switch in the software. The only thing i did not do was restart the computer after i loaded the gimbal driver. I will check that tomorrow.

Phantom 1, i bought used.

Don
 

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