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Yikes - They have Vanished help?

Discussion in 'Pro/Adv Discussion' started by HueJorgan, Jul 31, 2016.

  1. HueJorgan

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    my firmware is all up to date on everything

    and my video settings have vanished

    all I can see in BOTH camera and video settings is exposure and iso, NO video settings at all

    I have re-installed the app and nothing still no video options

    it seems to be 'stuck' in 1080p 50fps


    how do I get them back - please

    thank you in advance
     
  2. Lonewolf

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    Is the bird connected when you open the GoApp & don't see the options?
     
  3. HueJorgan

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    yup its all on and connected, I can start and stop video and take pics

    everything is working fine, no crashes apart from the go app settings they are just not there
     
    #3 HueJorgan, Jul 31, 2016
    Last edited: Jul 31, 2016
  4. HueJorgan

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    have I clicked something?

    the settings that are 'stuck' are dis[played at the top of the app, but when I go in to the menu with the sliders, all I see is autoor manual and iso and shutter speed which is obviously not video settings

    this is getting frustrating - grrrr

    plus I have lost all my previous flight data now from the flight log bit - grrrrr
     
  5. HueJorgan

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  6. WetDog

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    When stuff like this happens and you have no idea why, one thing you can do before someone actually comes up with the correct answer is to uninstall the app and re install it. This is sort of the Android / iOS version of rebooting a PC.
     
  7. Blue Bird

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    If your on IOS, be sure to install a fresh copy of the app. Not from your cloud.
    The version that's on the cloud is the original copy that you had with the issue.
    Hope that helps. Good luck.
     
  8. HueJorgan

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    thank you folks, but thats what I did I deleted the app and re downloaded it, hence losing my previous flights, that didnt work I have done it twice
     
  9. Blue Bird

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    Have you tried downgrading the FW on the AC?
    It could be a FW glitch with the camera. It's worth a try.
     
  10. HueJorgan

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    ah for goodness sake just realised my error

    I was clicking the sliders, its the menu button where the settings are

    what a buffoon, ok folks stand down as you were :mad::mad::mad::D:D:D

    operator error
     
  11. Blue Bird

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    Good to see you got it figured out. I sometimes get lost with in the app on occasions as well. No worries!:eek:
     
  12. HueJorgan

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    im sure the sliders used to be how you changed settings?
     
  13. Blue Bird

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    I know that DJI is always tweaking the app with each new version. Some changes are not mentioned until you run across them. As far as I know, the 2 main menus for camera settings have remained the same with just a few minor adjustments or ad on's depending on what aircraft you are flying.