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Why not be purchasing a product never DJI

Discussion in 'General Discussion' started by asfodelo42, Nov 22, 2015.

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  1. asfodelo42

    Joined:
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    Location:
    Italy
    I purchased my first product DJI, a P3A, after reading the online features.
    I flew in May 2015 without any problem, then one day in July windless
    The P3A not fly behind a small hill when the radio signal is missing completely,
    at this point the P3A has gone slamming on a large boulder stone soft Calcarea.
    No obvious damage if not some broken propellers.
    I continued to fly until September, when after seeing the images shot using the USB cable of P3A and the TV, I turned off the drone cycled since then the gimball always gets back to the rest position, which uses the same when the P3A is used to view images.
    I wrote the Dji assistance Europe and I sent the P3A through my dealer.
    THEN WITH GREAT AMAZING I RECEIVED AN ESTIMATE OF REPAIR FOR NEARLY 700 EURO, but I wonder are going crazy, DEAR DJI what you are selling,
    I attach the photos I sent my shopkeeper, if you assessed the damage caused by a fall from less than seven meters and with minimum speed CAN 'HAVE CAUSED SUCH DAMAGES, AND THEN WAS NOT SEND ME A CORRECT MOTIVATION FOR THE REASON FOR NOT inform me VALIDITY 'OF WARRANTY ???????

    WP_20151111_006.jpg WP_20151111_001.jpg WP_20151111_004.jpg
     
  2. purecaboose

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    I don't understand, you crashed your drone? Crashing is not a warranty issue. Also, the damage to the gimbal platform is a quick, cheap fix. You should have some spare plastic pins to the box to reattach the gimbal to the platform.
     
  3. asfodelo42

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    ma avete visto il video ???, i perni di plastica non sono il problema
     
  4. Meta4

    Meta4 Moderator
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