There are several Phantom Dealers, and of course everyone's experience will be different, but what is YOUR experience/opinion as to dealers? I've used Heli-World and am in the process of evaluating them with regard to a problem I've been having. Recent update as of 1/3/2014. HeliWorld has instructed me to contact DJI with my "brick in the sky" problem. I have and DJI has told me to ship the Phantom to their repair HQ in California. HeliWorld has not, thus far, offered to repair or replace. So, we are still in the process of seeing how good their customer rep department is.