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Waterproof your Phantom. Quite impressive.

Discussion in 'General Discussion' started by blackoakcreative, Oct 24, 2013.

  1. blackoakcreative

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  2. SteveMeadPro

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    Woah!! Very nice, won't feel as nervous filming sea kayaking shots with this anymore!
     
  3. netphreak

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    :cool: You don't wanna know how many phantoms we went through to get the right coating.
     
  4. socman

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    actually, i do want to know? =)
     
  5. Ksc

    Ksc

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    I have the same question that someone asked on youtube about warranty. I would be more than happy to waterproof my phantom but if it doesn't work, who is left holding the broken phantom? netphreak maybe you can answer this one. I see on your site that you offer a 1 year warranty but what exactly does that mean? If I fly my phantom into the ocean and it stops working and it is within that 1 year, do you guys send me another phantom? Will this second phantom be waterproof? I assume any aftermarket things I've done to it will not be covered. Can you explain this end more? Also, is this only for new phantom purchases?
     
    panasonicdect likes this.
  6. MILLER4PRESIDENT2020

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    there is no price on that page, so i clicked order and got this message

    "We are sorry to inform you that we can only accept orders with a minimum value of $1.00. To complete your order please purchase goods in excess of this value."

    kinda hard to sell this potentially awesome service if your website doesnt work
     
  7. cofl

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  8. DeweyAXD

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    Really impressive video of the swimming pool test. A little concerning that they don't show the salt water dunked model flying (only one prop seems to spin up).
    Still everything I have seen about liquipel and other such tech is pretty amazing. I don't think i'd rely on it fully but a really nice saftey net.
    All comes down to cost really though as others have said. From looking at their site it ain't gonna be cheap!
     
  9. netphreak

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    I work in R&D, not sales... I have no idea about warranty information. Sorry guys.
     
  10. martcerv

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    Me too :mrgreen:

    [youtube]http://www.youtube.com/watch?v=q9sZWm40Xno[/youtube]

    http://www.choice.com.au/reviews-and-te ... tment.aspx

    I had heard of this technology a while back but even DSLR Pro's warranty statement is rather vague as is liquipel so I dont think they could possibly cover everyones replacements as the fail rate will be quite high. A promo video like the one above and also the ones by liquipel are quite misleading as they likely wont actually cover any damage if you were to do the exact same tests.

    I go back to this same quote.

    Makes it pretty hard to put faith in the product unless they have perfected it to a point where they will guarantee against any water damage. The other way this may be possible is by simply making the price high enough to cover the replacement costs of many treated setups so they still make enough money assuming they factored in the fail rate accurately or basically refuse to cover most warranty claims.
     
  11. netphreak

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    You have to do testing to get things working right, it doesn't happen overnight.
     
  12. martcerv

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    Thats the thing though, have you guys perfected it to the point where you will guarantee replacement against any water damage?

    Would you test each setup after treating to ensure it passes or would there not be enough faith in that, I would expect a video test showing my setup after treatment to show it actually works.

    If not then what is the benefit of paying for the process if you pay for a service that comes with a disclaimer warning you to avoid the exact situations that the service is actually designed to save your setup from and used to sell the product in a very flashy promo video. If I paid for this service and the got water damaged I would consider the service a complete waste of time and money. I saw on another liquipel fail video on youtube that a liquipel guy responded saying they will provide a free treatment for his next device. Im sure if my first device got killed by relying on something that failed the last thing I would do is get this treatment on another device I had to buy to replace the original water damaged one.

    The warranty question is really what needs to be addressed as this shows how confident of the product you guys are. Making a promotional video like that showing off the product is all good but would doing exactly the same test be covered for full replacement if water damage occurs under warranty. The choice tests and many others online show that the process can fail to meet the promo videos and so if its not a reliable solution that isnt fully backed by warranty I cant see why I would bother with it or risk selling it if I was you DSLR pros.
     
  13. netphreak

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    We have four or five in the office now that have survived multiple dunks, and the actual process isn't on sale yet. They are working on getting those terms together. Personally, I think the system is good for a quick splash... We're looking at adding a battery cutoff circuit to help the boards from shorting out if they do stay underwater. Once I get some more details, I'll let you know.
     
  14. miskatonic

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    I think it is awesome that you guys are doing this. I am curious about the cost and if this would essentially make it so that the Phantom is no longer user serviceable. Meaning you can't open the shell.
     
  15. martcerv

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    I like that you guys are looking into this, I just wouldn't want to pay for something that I cant rely on actually doing what is advertised. I look forward to seeing how it all ends up but surely the guarantee against water damage would need to be more then a vague line that doesn't clearly say what or how anything is covered. Any promo videos should clearly show what the user can expect performance wise and not have a video with a disclaimer basically saying do not repeat our promo shots as they dont indicate a guaranteed performance level.

    [youtube]http://www.youtube.com/watch?v=h3pU0XKQZt4[/youtube]

    I think the video would show deeper then 3ft and more then just a short submersion but thats where your guarantee*** and conditions are pretty vague especially when comparing to the promo video.
     
  16. discv

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    eer, suggestion, if I may. Knock on the door of the sales office--and ask them :idea:
     
  17. netphreak

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    Sales is in another state, I wish it was that easy. We're kinda spread out.
     
  18. Roadkilt

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    That was pretty crazy just shaking it and then flying right away from the pool after the plunge. Would have been even better to see it motoring around underwater like a James Bond car and then lifting off. Goofy, but impressive! Netphreak, does the process add much weight?
     
  19. netphreak

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    It's a very thin coating, I think it might add a gram, if that.
     
  20. Ronnie O

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    I've been interest in this process for a while. Currently I fly a p3a and over water footage is the primary reason I bought it. I put some custom cut pool noodles on the landing gear so it will float and I will have something to rebuild after a water (crash) landing but know from personal experience that the phantom's electronics generally will not survive a dunk. Escs are cheap but if the camera is damaged it will be time to start thinking about replacing not repairing.

    Does the liqidpel service cover the camera and fpv system of the p3s? Why is there no price associated with this service?