Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Professional Video won't play back on laptop

Discussion in 'Phantom 3 Help' started by KY Drone Tech, Nov 3, 2015.

  1. KY Drone Tech

    Joined:
    Nov 3, 2015
    Messages:
    3
    Likes Received:
    1
    I've seen others post this with no answer....
    DJI Phantom 3 pro: using android (Galaxy S5)

    video was set to 4K and (3840 x 2160) 30 frames per second, and recording as .MOV format

    I fly and record video just fine, and make sure to stop recording before turning off the phone or bird. I can preview and play the video just fine on my phone, but.....
    When I connect the bird to my laptop and download the video to my laptop, it will not play. It says video cannot be played. I use windows media player, and have tried other players. I just now changed the video settings to:

    720p (1280 x 720) 30 frames per second, and .MP4 format (instead of .mov)

    I'm going to fly now, and then download the video to my laptop to see if it will play. But, while I'm gone I was wondering if anyone has any suggestions as to why my 4K video will play on phone but now on my laptop??

    thanks
     
  2. bbfpv

    Joined:
    Feb 3, 2015
    Messages:
    3,751
    Likes Received:
    1,093
    Location:
    Long Island, NY
    Probably a codec issue on your PC. Use the .mp4 container if you're in a non-Apple ecosystem. And depending on your PC specs, 4k might not play anyway. You need serious horsepower to play 4k.
     
  3. bobmyers

    Joined:
    May 10, 2015
    Messages:
    3,611
    Likes Received:
    866
    Location:
    San Antonio, TX
    What program are you trying to play the video with?
     
  4. KY Drone Tech

    Joined:
    Nov 3, 2015
    Messages:
    3
    Likes Received:
    1
    Windows media player on pc, laptop
     
  5. bobmyers

    Joined:
    May 10, 2015
    Messages:
    3,611
    Likes Received:
    866
    Location:
    San Antonio, TX
    Window media player did not work for me-- went to VLC-- it is a free download and works great with 4K
     
    snowghost likes this.
  6. KY Drone Tech

    Joined:
    Nov 3, 2015
    Messages:
    3
    Likes Received:
    1
    VLC....I will get that. Thank you
     
    bobmyers likes this.
  7. monica66

    Joined:
    Jul 26, 2015
    Messages:
    11
    Likes Received:
    1
    VLC will support some 4K videos. If you still can not play 4K videos, you can have a try to downscale 4K to 1080p.
     
  8. madgitty

    Joined:
    Jul 14, 2015
    Messages:
    185
    Likes Received:
    32
  9. Mark Gregory

    Joined:
    Nov 10, 2015
    Messages:
    2
    Likes Received:
    0
    I am new to this site and have not located an answer to my question before posting this. Can the 4k camera be replaced with a 2.7 camera on the P3P? The video is great on the 4k, but a pain to edit/play/convert. Thank you in advance.
     
  10. SpunOne69

    Joined:
    Sep 17, 2015
    Messages:
    64
    Likes Received:
    13
    Location:
    SF Bay Area
    Also take into consideration that 4K video at 30fps creates rather large files with an enormous bitrate, unless you have a decent graphics card on your PC or laptop, the video will play choppy (if at all). I have several laptops, and the only one that plays 4K content is my Razer Blade Pro, which has 16GB RAM and 4GB Nvidia Graphics card and a Core i7 8core processor. Even with those specs, windows media player wouldn't play the 4K content correctly, it was choppy and didn't look right. I didn't know that VLC was 4K compliant, I may have to try that one when I get home. If you need to test the 4K capability of any PC or laptop just search youtube for 4K content or 4K test files...you'll find em
     
  11. bobmyers

    Joined:
    May 10, 2015
    Messages:
    3,611
    Likes Received:
    866
    Location:
    San Antonio, TX
    VLC will work
     
  12. JBMP3A

    Joined:
    Oct 30, 2015
    Messages:
    7
    Likes Received:
    1
    You will need a very good pc to even playback 4K files let alone edit them.
    I went to my local computer shop to see how much it would cost to build a pc capable of editing 4K video... After the chap in the shop stopped laughing he put together a spec similar to Spunone69 suggested.
    32Gb of ram
    Intel i7
    4/8Gb graphics
    Solid state drive.
    It all came to around £1700 for the parts!..
    So now we save! :) ££££
     
  13. SpunOne69

    Joined:
    Sep 17, 2015
    Messages:
    64
    Likes Received:
    13
    Location:
    SF Bay Area
    I tried VLC, it played the 4K files, but only if they're compressed...uncompressed 4K files played really choppy :(
     
  14. madgitty

    Joined:
    Jul 14, 2015
    Messages:
    185
    Likes Received:
    32
    Gom.com is very good player as well
     
  15. bobmyers

    Joined:
    May 10, 2015
    Messages:
    3,611
    Likes Received:
    866
    Location:
    San Antonio, TX
    Must be your computer-- they play great on VLC on mine.
     
  16. Mako79

    Joined:
    May 16, 2014
    Messages:
    3,418
    Likes Received:
    568
    Location:
    Sydney Australia
    Well good news that the latest 1.5.X firmware has enabled the P3Pros with 2.7K.