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  1. Dfish

    Joined:
    Apr 10, 2016
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    I just got my phantom 4, everything worked perfectly! When I tried to download a 1 minute test vid into my mac-pro, the result was disappointing, choppy playback! The vid would start and stop the entire time. Is it that I am not computer savvy. The connection was from the phantom into the usb of the computer. The computer is about 7 years old, could it be outdated for the vid file size or something else? Any advice is appreciated.
     
  2. Meta4

    Meta4 Moderator
    Staff Member

    Joined:
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    Pull the SD card from the Phantom, put in an adaptor and copy it you the hard drive of your computer.
     
  3. Justgregg

    Joined:
    Mar 14, 2014
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    Location:
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    You shot 4 k video. My mac cant handle it...does the same thing. I have to down sample any 4k video I shoot to make it play smooth.
     
  4. Dfish

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    Thank you for the advice. I tried that and the same thing happeded. I believe I have to upgrade my video card in my computer.
     
  5. Dfish

    Joined:
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    I will look into down-sampleing the vid. Thanks!