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US DJI Warranty Services Notice

Discussion in 'Phantom 4 Discussion' started by brickard, Aug 2, 2016.

  1. brickard

    May 3, 2016
    Likes Received:
    In case you didn't get this email from DJI... be careful when selecting your future vendors for dji products or it sounds like you will not have access to warranty service if needed...


    Dear DJI Creators,

    To provide you with ever better service, DJI will now only provide warranty services for products purchased from Authorized Resellers. Products purchased from unauthorized Resellers are not subject to warranty services. This rule takes effect today. Customers who have already bought DJI products will not be affected.

    Before buying a DJI product, visit the official DJI website to find an authorized DJI dealer where you can make your purchase.

    When applying for a warranty service, the sales invoice of the product requiring warranty repair must be provided.

    North America after sales services contact email: support.us@dji.com

    Best regards, DJI

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