Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Updating Controller Firmware Question

Discussion in 'Pro/Adv Discussion' started by Bateman233, Aug 5, 2015.

  1. Bateman233

    Joined:
    Apr 29, 2014
    Messages:
    91
    Likes Received:
    3
    The directions are a bit vague as to now update your controller firmware through the GO app. Do I power on the controller and the quad, then open the app and update from there? A few weeks ago I updated the controller by putting the SD card in a SD card reader and then sticking it in the back of the controller.

    Any bit of advice would be greatly appreciated!
     
  2. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    18,969
    Likes Received:
    5,582
    Location:
    US
  3. Bateman233

    Joined:
    Apr 29, 2014
    Messages:
    91
    Likes Received:
    3
  4. Elkbowhunter

    Joined:
    May 24, 2015
    Messages:
    94
    Likes Received:
    8
    I never update any firmware for 90 days. It has saved me from many headaches. If its flying great I don't need your update or at least I see feedback for 90 days.
     
    Milehighdesign and flyNfrank like this.
  5. Elkbowhunter

    Joined:
    May 24, 2015
    Messages:
    94
    Likes Received:
    8
    Is there a new Phantom 3 Pro update? August 2015
     
  6. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    18,969
    Likes Received:
    5,582
    Location:
    US
    Do this:

    1) Make sure the remote controller has at least 50% battery level.
    2) Connect your mobile device to the Internet.
    3) Verify that you have at least 30 MB of free space on your mobile device.
    4) Turn on your remote controller and connect it to your mobile device via USB/Lightning cable.
    5) In the DJI GO app, go to Camera View --> System Status bar --> Overall Status. Tap download the firmware update package to download and
    update the firmware. Track the update progress from the progress bar in the DJI GO App.
    6) The status LED on the remote controller will blink blue during update and blink green when update is complete with success.

    And, Bob is your uncle. There is no need to invent additional steps ;)
     
    #6 msinger, Aug 5, 2015
    Last edited: Aug 5, 2015
    envisionabove and skyhighdiver like this.
  7. Bateman233

    Joined:
    Apr 29, 2014
    Messages:
    91
    Likes Received:
    3
    It actually doesn't even say to turn on your controller..so if you are to follow these instructions to the "T"... But I assume you turn it on and connect your phone to the controller.
     
  8. Bateman233

    Joined:
    Apr 29, 2014
    Messages:
    91
    Likes Received:
    3
    Yep, came out yesterday. New app as well. Ya I should do what you do, but too late.
     
  9. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    18,969
    Likes Received:
    5,582
    Location:
    US
    Bateman233, you must turn on your remote controller to connect it to the DJI GO app. And, since you're updating your remote controller, it must be turned on.
     
  10. happydays

    Joined:
    Jul 5, 2013
    Messages:
    1,848
    Likes Received:
    659
    Location:
    Warrenpoint, Ireland
    Mine wouldn't update via the app. I did it by putting the download file onto a memory stick and plugging it into the back of the remote and switching it on. Worked a treat.

    Maybe I'm wrong, but aren't there two types of controller? A & B; maybe they are both updated using different methods?
     
  11. Bateman233

    Joined:
    Apr 29, 2014
    Messages:
    91
    Likes Received:
    3
    Ya maybe I am confused. I just turned on my controller with the new app and connected to the quad. Nowhere did it say I need to update the controller firmware. Said everything was normal. Is that how your experience went?
     
  12. timmer

    Joined:
    Jun 30, 2015
    Messages:
    252
    Likes Received:
    74
    Location:
    New Orleans
    I had a few issues myself with the RC.

    I only saw the update firmware message once on my iPad, then it quickly disappeared . Tried power cycling the iPad and reinstalling the GO app.

    Tried a couple of thumb drives directly in the RC.

    Finally tried through the gimbal and I believe it worked. I saw the LED turn blue and then green while the Phantom beeped its beeps. Waited 20 minutes and the phantom was still beeping.

    Turned off the Phantom and RC and all seems well.
     
  13. YolevonALLin

    Joined:
    Aug 8, 2014
    Messages:
    389
    Likes Received:
    79
    Battery updates tell you they are complete by what exactly? Do you need to have a fresh bin file each time?

    Sent from my SM-G920V using Tapatalk
     
  14. skyhighdiver

    Joined:
    Dec 19, 2013
    Messages:
    1,007
    Likes Received:
    211
    Location:
    South Dakota
    At no point do you need to turn on the bird to upgrade the controller from the App
    just install app open it connect cable to controller like you would go fly and turn on controller the update will flash you hit the download and it does it all
     
  15. YolevonALLin

    Joined:
    Aug 8, 2014
    Messages:
    389
    Likes Received:
    79
    Wait im confused.. How do you updated with an Andriod ? I dont see a GO app?
     
  16. brushlesheaven

    Joined:
    Jan 29, 2014
    Messages:
    250
    Likes Received:
    6
    There is no new app for android yet....
    USB reader with .bin file for you for now...



     
    YolevonALLin likes this.
  17. YolevonALLin

    Joined:
    Aug 8, 2014
    Messages:
    389
    Likes Received:
    79
    Thanks was worried i was losing my mind in app store. Haven't checked the boards for a few days.

    Sent from my SM-G920V using Tapatalk
     
  18. Jimmykjimmy

    Joined:
    Mar 20, 2015
    Messages:
    81
    Likes Received:
    39
    Location:
    Tucson
    NOTE: I went to upgrade my controller today with an adapter for the micro sd. I plugged in the adapter to the USB port and could not get the upgrade started. Tried at least 3 times. Changed adapter style and bingo the upgrade started and was successful....small things can make a difference.:eek:
     
  19. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    18,969
    Likes Received:
    5,582
    Location:
    US
  20. Bateman233

    Joined:
    Apr 29, 2014
    Messages:
    91
    Likes Received:
    3
    Has not worked for me like that whatsoever. I updated the aircraft. Then I downloaded the app, connected my iphone 6 to the controller and nowhere has it told me to update the controller. Has not prompted me to update whatsoever.