I have not had bad experiences with DJI repair. I know some have stated their difficulty but this is my 2nd time for a repair. One was a P2 and now my P3P. P2 was a flyaway/crash repair with about 6 weeks turnaround. P3P was lightning fast! They received it on Monday 1-11 and I just got an email notifying me that it has been repaired and is on its way back! That is 4 days! I was extremely frustrated with the updated FW problem and losing video signal. I did everything they said in emails and phone calls back and forth to rectify the problem to no avail. They always responded in a timely manner. They finally authorized me to send it in with no promise of free repair but I was not charged for this repair. I can't guarantee that everyone's experience will be like mine, but right now, I'm a happy camper. We'll see how she flies and how I can see upon return. Thanks DJI! I think you're making progress!