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  1. Haab

    Joined:
    Aug 28, 2016
    Messages:
    1
    Likes Received:
    0
    Hi
    I just got my new Phantom 4. Im not able to enter camera view in the Dji Go-app. I use a iPad mini 2 and the "charge-cable" who follows the iPad/iPhone. I have the same problem using my iPhone 6+.

    When I turn on the power on the controller and the Phantom 4, the controller have a stable green light. The battery-indicators are green on bothe the controller and the Phantom 4. The Phantom 4 gets two green lights under the propells, and two red ones.

    Since Im not able to connetct the app propperly, I hve not been able to update/check for updats on the software

    Does anyone have an ide what Im doing wrong?

    Thanks :)
     
  2. Fife-Flying

    Joined:
    Jul 30, 2016
    Messages:
    49
    Likes Received:
    14
    Location:
    Fife, Scotland
    I had the same problem one day and i just reinstalled the app and that fixed it for me.
     
  3. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    18,769
    Likes Received:
    5,522
    Location:
    US
    Try using a different lightning cable.
     
  4. jwt873

    Joined:
    Apr 4, 2016
    Messages:
    305
    Likes Received:
    106
    Location:
    Woodlands, MB Canada
    I once cured a 'video disconnected' problem by removing the MicroSD card. I shut down the craft, removed the card, turned the craft back on, and the video started working.

    It continued working after I put the card back in and has worked ever since. (Make sure the craft is off when removing or inserting the card).
     
  5. Blue Bird

    Joined:
    Jun 11, 2015
    Messages:
    615
    Likes Received:
    159
    Location:
    Dade County, Florida
    Have you activated and registered the aircraft with DJI yet?
    You will not get camera view until this is completed.
     
  6. Lyverbe

    Joined:
    Jul 20, 2016
    Messages:
    12
    Likes Received:
    2
    Location:
    Montreal, Canada
    Follow this order by starting with everything turned off.

    1) Turn on drone (while it finds GPS signals)
    2) Connect remote to phone/tablet
    3) Turn on and unlock phone/tablet
    4) Turn on remote
    5) Launch DJI App (if not started automatically by auto-launch)