FYI I'm using an iMac. The first few times i plugged my phantom Plus into my iMac it did the usual steps. I would upload then delete everything off the card. Then all of a sudden it won't work anymore. It'll be stuck on the first photo or video for about 3-5 minutes then i get an error messages saying that i should not unplug the card while it's in use. I would normally blame it on the plug I'm using but why is it stuck on the 1st photo or video for an extended period of time before it disconnects/fails? This has happened the last 4 times i tried. sometimes with just photos, and sometimes just videos, and sometimes both. when i take out the micro sd card and insert it into my iMac it follows the normal steps perfectly so that's what i've been doing. but i'd like to fix the problem keeping my bird at 100%. any suggestions?