Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Trouble connecting to Assitant software

Discussion in 'Phantom 2 Vision Help' started by morten_sand, Jun 24, 2014.

  1. morten_sand

    Joined:
    Jun 24, 2014
    Messages:
    1
    Likes Received:
    0
    Hi everybody

    I just bougt a Phantom 2 Vision and I am very happy:)
    Its my first, so I completely new in this world, so my question might be a bit novice.

    I am having some trouble connecting my Phantom to the Assistent software on my computer.

    When I connect the Phantom to the PC via micro usb, I can hear 'the flash drive connecting-sound', but I can’t see it in the Windows Pathfinder or in the Asistant Software.

    I have tried installing both the 2.0 and the 3.0 software. I have update the firmware.

    Can anybody recognize this problem and maybe help me?

    Thanks!

    Morten
     
  2. J Dot

    Joined:
    Apr 10, 2014
    Messages:
    1,761
    Likes Received:
    900
    Location:
    Sarasota, FL. USA!
    You'll need to ALSO download the " DRIVER "
    This allows communication between
    Phantom, and PC!

    Take care, Fly Safe!
     
  3. rivest266

    Joined:
    Jul 20, 2014
    Messages:
    68
    Likes Received:
    7
    I also have trouble connecting. "USB device not recognized"
    [youtube]https://www.youtube.com/watch?v=zCTFG7fWooA[/youtube]
    Also tried every USB port and all my other USB cables will not fit the drone, the Phantom FC 40.
     
  4. Seawell

    Joined:
    Jun 12, 2013
    Messages:
    25
    Likes Received:
    1
    I just returned an FC 40 after having no connection at all to my PC. I was going to open the shell and look for a bad connection but the screws were so cheap one started to strip. I thought that this was a signal of a lot of trouble to follow so I boxed it up and sent it back. This is my last DJI product since quality control must be a big fat zero.
     
  5. rivest266

    Joined:
    Jul 20, 2014
    Messages:
    68
    Likes Received:
    7
    However my drone still flies well. Contacted DJI and my dealer.