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Top marks for Dji Europe

Discussion in 'Phantom 2 Discussion' started by pinchers, Jan 27, 2016.

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  1. p2

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  1. pinchers

    Joined:
    Aug 29, 2015
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    I just had to post this, i heard and read all about repair issues with the p2 and how Dji were not very good at customer service, so hats off to them'
    Bought my p2 January 2014, was fine up until i saw a crack appear under one of the engine mounts (see pic),
    so i contacted them and they sent back instructions on how to send the damaged unit, so i did this and not only did they replace the bottom shell with it's design flaw they replaced the top shell as well under warranty of course, the whole process took barely two weeks, glad to have my p2 back and operational again, another reason why i posted this is that under the warranty agreement i had to send proof of purchase which i could not find, so i requested a copy of the sale from their records and they sent it back to me in no time at all.
    Well done Dji Europe, I live in the U.K.
     

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    ObiDon likes this.