Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Third part battery issue. "Battery signal error"

Discussion in 'Standard/4k Discussion' started by Stephen25, Apr 11, 2016.

  1. Stephen25

    Joined:
    Apr 10, 2016
    Messages:
    18
    Likes Received:
    0
    I just received a third party battery I bought from Ebay.
    15.2V 4500mAh 4S Intelligent Flight Battery DJI Phantom 3 & Phantom 3 Standard

    Took over 5 weeks to ship and now been trying to figure out how to solve the "battery signal error" problem.
    Been trying with 3 different firmware's and reinstalling DJI GO a couple of times, but nothing seems to help.
    Read plenty of reviews before I purchased it from people that had good experience with it.

    Thought I'll ask if someone here had the same problem and if the managed to solve it.
     
    #1 Stephen25, Apr 11, 2016
    Last edited: Apr 11, 2016
  2. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    19,073
    Likes Received:
    5,616
    Location:
    US
    The problem is that you're using a knock-off battery. You should return it and buy an OEM DJI battery.
     
    Squirrel! likes this.
  3. spideypl

    Joined:
    Mar 13, 2016
    Messages:
    8
    Likes Received:
    3
    Location:
    Poland
    Or start using Litchi app.
     
    Squirrel! likes this.
  4. guchino

    Joined:
    Jan 30, 2016
    Messages:
    31
    Likes Received:
    2
    Latest update Ver,2.7.2 I can't use OEM battery .
    Also Litchi app.
     
  5. Squirrel!

    Joined:
    Mar 2, 2016
    Messages:
    809
    Likes Received:
    259
    Mind clarifying? You mean to tell me that the newest update from a couple of days ago, disables the Litchi app?!
     
    spideypl likes this.
  6. Squirrel!

    Joined:
    Mar 2, 2016
    Messages:
    809
    Likes Received:
    259
    You can only use this battery with the Litchi app anymore. It truly is best just to spend the extra $25 and get a OEM battery. I did the same thing, see my signature. We live and learn. I posted a YouTube video about it:

    Also, you paid too much and waited too long for delivery. Bangood.com has them for $96 and only took about 10 days or so. ;)
     
    flpholt likes this.
  7. guchino

    Joined:
    Jan 30, 2016
    Messages:
    31
    Likes Received:
    2
    Yes
    The most recent version both Dji go and Litchi are unusable.
    Battery is recognized only by bird without RC.
     
  8. Squirrel!

    Joined:
    Mar 2, 2016
    Messages:
    809
    Likes Received:
    259
    You are the only one I've read, making that claim that Litchi cannot be used anymore.
     
  9. spideypl

    Joined:
    Mar 13, 2016
    Messages:
    8
    Likes Received:
    3
    Location:
    Poland
    Anyone other can confirm that? (part about Litchi app)
     
    #9 spideypl, Apr 12, 2016
    Last edited: Apr 12, 2016
  10. OrlyP

    Joined:
    Feb 10, 2016
    Messages:
    210
    Likes Received:
    80
    Location:
    Metro Manila, Philippines
    Not that I'm planning to buy a non-DJI battery soon, I'm quite interested in this new development.
     
    Squirrel! likes this.
  11. guchino

    Joined:
    Jan 30, 2016
    Messages:
    31
    Likes Received:
    2
    Why, I don't know.
    Turn on bird then all LED blink red. No RC power on.
    Can't start motor.
    Tried version down FW. But recognized as new firmware.
    Soon they will take out correspondence battery.
     
  12. guchino

    Joined:
    Jan 30, 2016
    Messages:
    31
    Likes Received:
    2
    Version down solved OEM battery issue about Litchi.
    Garry C
    Today tested,perfect.
    Dji go app 2.7.2 FW version1.3.50
     
  13. Stephen25

    Joined:
    Apr 10, 2016
    Messages:
    18
    Likes Received:
    0
    Thanks all. Might consider buying Litchi.

    Would you like to briefly explain how you downgraded to 1.3.50?
     
  14. guchino

    Joined:
    Jan 30, 2016
    Messages:
    31
    Likes Received:
    2
    On the main screen hold your finger on the graduation cap in the upper right corner for about 10 seconds. A window will pop up allowing you to downgrade to the previous version.
     
  15. Harry650

    Joined:
    Apr 13, 2016
    Messages:
    33
    Likes Received:
    2
    Location:
    Gloucestershire UK
    Hi guchino, just tried this says "no available firmware for downgrade
     
  16. Squirrel!

    Joined:
    Mar 2, 2016
    Messages:
    809
    Likes Received:
    259
    So let me get this straight. The new 1.5.whatever FW, now blocks the use of any battery other than DJI branded batteries, for use with Litchi?!?!?! And you are being told to roll back the FW to 1.3.5 in order for Litchi to work with non-OEM battery? What happened to FW 1.4.6??? What is wrong with that FW? And now I see DJI dixed it so there is no way to roll back the FW.

    Interesting, think mine will stay on 1.4.6 so I can use Litchi and so I can use whatever battery I want.

    DSCN7233.JPG
     
  17. guchino

    Joined:
    Jan 30, 2016
    Messages:
    31
    Likes Received:
    2
    Did you try genuine battery? No OEM battery.
    FW Down to displayed.
     
  18. Stephen25

    Joined:
    Apr 10, 2016
    Messages:
    18
    Likes Received:
    0
    So if I understand this correct, I'm able to use a third party battery if I downgrade the FW to 1.3.5 using Litchi, not DJI GO?

    Been failing several times using the downgrade function in DJI GO and doing it manually from the SD card.
     
  19. guchino

    Joined:
    Jan 30, 2016
    Messages:
    31
    Likes Received:
    2
    I wanted Ver1.4.60,but 1.3.50 displayed. Why I don't know.
    Any way OEM battery can't use both version by DJI go app.
    Only can use LITCHI app.
    Also don't know why you can't downgrade by DJI app. Sorry!
     
  20. Harry650

    Joined:
    Apr 13, 2016
    Messages:
    33
    Likes Received:
    2
    Location:
    Gloucestershire UK
    Tried again this time using Tab 3, displays 1 3 5 but screen disappears after halve a second. Using DJI batt.