Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Stress Crack...... Now what???

Discussion in 'Pro/Adv Discussion' started by ShayneL, Dec 30, 2015.

  1. ShayneL

    Joined:
    Dec 1, 2015
    Messages:
    20
    Likes Received:
    3
    Was reading a lot online that people have found stress cracks in the arms of their Phantoms. As soon as I read this I checked out my P3P that I have had since 11/22/2015. To my dismay I found what looked like a tiny scratch coming out of one of my motor mount screws. Well it wasn't a scratch it is a **** stress crack. It is a shame but the luck that I have. I have not done any work on my P3P or removed any of the screws in question. (Purchased from B&H Photo NYC)
    What do I do next ?
    Will DJI fix this or do I have to order a shell myself?




    Sent from my iPhone using PhantomPilots mobile app
     
  2. Phantos

    Joined:
    Dec 28, 2015
    Messages:
    18
    Likes Received:
    2
    Contact DJI support. I believe they have been fixing/replacing cracked shells. At least that is what their forum appears to indicate.
     
  3. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    19,073
    Likes Received:
    5,618
    Location:
    US
    You should contact DJI. It should be covered by their warranty.
     
  4. alokbhargava

    Joined:
    Sep 28, 2015
    Messages:
    5,145
    Likes Received:
    1,664
    Location:
    San Francisco, CA
    Also contact B&H
     
  5. Dirby

    Joined:
    Mar 14, 2014
    Messages:
    823
    Likes Received:
    128
    Location:
    Dothan Al
    return it.
     
  6. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    19,073
    Likes Received:
    5,618
    Location:
    US
    B&H might do that, but DJI will not. DJI is going to want to repair it.
     
  7. ShayneL

    Joined:
    Dec 1, 2015
    Messages:
    20
    Likes Received:
    3
    Yea I did all of the above before I put this out but wanted to see if I got anything else such as fix it yourself. Literally after I made this new post and then reloaded my page I noticed another person posted that his cracked again. While reading that one person says to fix it yourself cause it take Months for DJI to fix it. Anyone have this problem?


    Sent from my iPhone using PhantomPilots mobile app
     
  8. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    19,073
    Likes Received:
    5,618
    Location:
    US
    A lot of people are talking about cracks in this thread.
     
  9. ianwood

    ianwood Taco Wrangler
    Staff Member

    Joined:
    Jan 7, 2014
    Messages:
    4,929
    Likes Received:
    1,800
    Location:
    Lost Angeles
    How many cracks have led to structural failure? I only recall one.
     
  10. hunch

    Joined:
    Oct 10, 2014
    Messages:
    1,500
    Likes Received:
    225
    this is what i do on every bird i get in the shop now.

    image1.JPG image2.JPG image3.JPG image4.JPG image5.JPG image6.JPG image7.JPG
     
    Bigdz and stoneyb245 like this.
  11. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    19,073
    Likes Received:
    5,618
    Location:
    US
    What is it?
     
  12. hunch

    Joined:
    Oct 10, 2014
    Messages:
    1,500
    Likes Received:
    225
  13. ShayneL

    Joined:
    Dec 1, 2015
    Messages:
    20
    Likes Received:
    3
    Thanks for the input. That fix is probably what i am going to do


    Sent from my iPhone using PhantomPilots mobile app
     
  14. ShayneL

    Joined:
    Dec 1, 2015
    Messages:
    20
    Likes Received:
    3
    That is a great idea but it's bullshit and we shouldn't have to do that. Now what happens if I do that and then something serious happens and they see I glued the copter as a precaution, will that void the warranty.


    Sent from my iPhone using PhantomPilots mobile app