Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Sorry everyone. I'm just mad I'm not having fun with my new hobby.

Discussion in 'General Discussion' started by Arct1c0n, May 28, 2015.

  1. Arct1c0n

    Joined:
    May 20, 2015
    Messages:
    102
    Likes Received:
    52
    Sigh.......... Allright, I'm sorry. I'm just... Really upset and aggravated that I'm having to though all these issuesfor my new 1 day old Phantom 3 Pro as you can see by my post history of worries prior to buying and then taking a chance andhaving gimble issues along with what seems like poor quality control from DJI as my Phantom had glue all over the land pads and scratches on the aluminum casing of camera.

    This is something that cost me a lot of money for my personal budget, I just wanted to try a new hobby and I'm having a lot more frustration then fun right now and with my OCD, I lash out easily to people in my frustration.

    So I'm sorry.... I'm just mad and not having fun right now for all this money I spent. I Just want it to work out of the box and have fun with something new in my life to help me with my depression and get out of the house more
     
    Trumple likes this.
  2. Hughie

    Joined:
    Nov 22, 2014
    Messages:
    1,477
    Likes Received:
    141
    Location:
    Leeds, United Kingdom
    If it seems like you have a whole pile of concerns, I find its best to separate them and deal with them individually and knock them down like skittles :)
     
    leglessmatt likes this.
  3. Trumple

    Joined:
    May 19, 2015
    Messages:
    279
    Likes Received:
    73
    Location:
    UK
    I can certainly sympathise - it's a considerable investment and you'd expect it to just work. Did DJI offer any help? Did you give them a call?
     
  4. steveeds

    Joined:
    Apr 24, 2014
    Messages:
    351
    Likes Received:
    74

    Return it along with a note of your expectations, they are deserved and should be met and they know that.

    Good money equals high expectations of product and service, don't settle for less.
    And they know that.

    (not that you can start a new sentence with , And)
     
  5. Hughie

    Joined:
    Nov 22, 2014
    Messages:
    1,477
    Likes Received:
    141
    Location:
    Leeds, United Kingdom
    Yes you can. And I should know. :D
     
    dirkclod and Mal_PV2_Ireland like this.
  6. landmannnn

    Joined:
    Jan 18, 2015
    Messages:
    350
    Likes Received:
    62
    Location:
    Coventry and Limoges
    Just send it back and get another. Just as you would do if you had spent a hundred grand on a new car and it wasn't right.
     
  7. johnp44

    Joined:
    Jan 29, 2015
    Messages:
    338
    Likes Received:
    75
    I had exactly the same problem with the camera and gimbal on the P3P that I purchased. I didn't have the glue part however. After contacting DJI, they pretty much acknowledged they were having others with the same problem. I was advised I could return it for repair, which of course meant I would have to be put in the line of other Phantom repairs. That wasn't acceptable to me because I had to return a brand new P2V+ v3 purchased from the DJI store that took 7 weeks to get back. Instead I contacted my dealer and we were able to arrange a defective exchange. So far the new one seems to be normal. But I only test flew it for a few minutes just to check it out. I repacked it and am now waiting to find out what/who do I have to contact at DJI for them to install the new Flytrex when I receive it.

    It is a catch 22, if I install it warranty is void. So I am trying to get a definitive answer on who/how to get it installed without voiding the warranty. Not holding my breath! I won't risk not having my warranty voided. I contacted Flytrex and they haven't resolved the warranty issue with DJI yet but are aware of the problem.

    Meanwhile I will be happy flying my other quads.

    Hopefully you can work out an exchange with your dealer and be flying soon.
     
  8. Arct1c0n

    Joined:
    May 20, 2015
    Messages:
    102
    Likes Received:
    52

    Yeah, this is the major reason why I bought it from a reseller so I had the easy optin for return/exchange then dealing with DJI directly which i've heard nightmares about. I'll keep it in the box until they get new pro's next week, i'm not gonna chance crashing it in the meantime.
     
  9. Arct1c0n

    Joined:
    May 20, 2015
    Messages:
    102
    Likes Received:
    52
    Do you have a link where they state this? It would be nice to print that out and show it to my dealer
     
  10. Arct1c0n

    Joined:
    May 20, 2015
    Messages:
    102
    Likes Received:
    52
    And I did
     
  11. johnp44

    Joined:
    Jan 29, 2015
    Messages:
    338
    Likes Received:
    75
    No link, the person I spoke with at DJI said it was an issue they were aware of. Hopefully you won't get him when you call. I have rocks in the back yard with more savvy and personality.
     
  12. Arct1c0n

    Joined:
    May 20, 2015
    Messages:
    102
    Likes Received:
    52
    Yeah, now I'm so glad I bought at local reseller vs online even though it cost me more due to horrid sales tax