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Professional Signal lost indication on pre-flight

Discussion in 'Phantom 3 Help' started by Joshua Carillo, Apr 9, 2016.

  1. Joshua Carillo

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    Good afternoon,

    Different from other users situations which is getting 'Signal lost' during the Flight, i'm getting for the first time ever the 'Signal lost' indication on pre-flight, in an area where i usually fly. (So no magnetic interference around.)

    Firmware updated to the latest.

    Nothing happened when i changed flight modes from P to A and F, just Signal lost indication remained.

    What could be causing 'Signal lost' on pre-flight due to conditions above?

    Thanks
     
  2. msinger

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    Some people have seen this error when starting the DJI GO app too soon. Here's the order that I found works best for me:
    • Turn on mobile device
    • Turn on remote controller
    • Turn on Phantom
    • Wait about 30 seconds
    • Start DJI GO
     
  3. Joshua Carillo

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    I've just done what you've suggested and i'm still getting 'Signal lost' indication on my pre-flight
     
  4. msinger

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    Did you do anything to your Phantom since it last worked (e.g. upgrade the firmware)?
     
  5. Joshua Carillo

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    I haven't done anything unusual to it since last firmware upgrade.

    Its the first time i actually see 'Signal lost' indication on pre-flight.

    Maybe there is no satellite signal at the moment to the area where i live...?

    Just for the record i had flown with no issues just until a week ago
     
  6. msinger

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  7. Joshua Carillo

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    I thought linking the RC was necessary just in case of a brand new RC. I will try it now
     
  8. Joshua Carillo

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    I've just done the linking process, the RC shows green light (which means its connected to aircraft) but 'Signal lost' indication remains on screen during pre-flight
     
    #8 Joshua Carillo, Apr 9, 2016
    Last edited: Apr 9, 2016
  9. msinger

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    Which version of DJI GO, Phantom firmware, and RC firmware are you running?
     
  10. Joshua Carillo

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    Thanks for getting back!

    DJI GO app: 2.7.2

    Phantom firmware v1.8.80 2016-04-07

    RC firmware 1.6.0
     
  11. msinger

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    So, are you confirming you were able to fly after installing the latest firmware update? Or, is that when this problem started?
     
  12. Joshua Carillo

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    msinger, that's correct Sir!

    The problem is solved and I'm finally able to fly after updating latest Aircraft firmware which is currently firmware v1.8.80 2016-04-07.

    The reason why i didn't it earlier was because i had the 'Firmware updated to latest' Message on DJI APP the whole time. But even like that i did the latest update again.

    Thanks a lot for your support!
     
  13. msinger

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    No problem. I'm happy to hear you're back to flying again :)
     
    Joshua Carillo likes this.
  14. Joshua Carillo

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    Cheers! :):rolleyes: