Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Serial Number for Unlock NFZ

Discussion in 'Pro/Adv Discussion' started by Flack, Jan 16, 2016.

  1. Flack

    Joined:
    Oct 27, 2015
    Messages:
    98
    Likes Received:
    11
    Location:
    UK, North West
    Guys I tried today to unlock a NFZ and when I went in to the DJi app to the about tab I could not see any serial number, only what software & firmware was loaded.
    Where can I find this info to put in the website to unlock a zone.
    Did not manage to fly anyway because of snow..

    Flack
     
  2. alokbhargava

    Joined:
    Sep 28, 2015
    Messages:
    5,144
    Likes Received:
    1,662
    Location:
    San Francisco, CA
    You will see the SN after home point is fixed. That means connect to P3 and wait until you see ready to fly in GPS mode.

    I noticed this on app 2.50 and 2.5.1
     
  3. Flack

    Joined:
    Oct 27, 2015
    Messages:
    98
    Likes Received:
    11
    Location:
    UK, North West

    alokbhargava

    I did have confirmation on my tablet and home point was set, but did not see any serial number in the about tab.?/

    Flack
     
  4. alokbhargava

    Joined:
    Sep 28, 2015
    Messages:
    5,144
    Likes Received:
    1,662
    Location:
    San Francisco, CA
    Surprising.

    Did you see any are areas to be unblocked?

    I have done it couple of times few days ago. Not sure what's missing for you?
     
  5. Flack

    Joined:
    Oct 27, 2015
    Messages:
    98
    Likes Received:
    11
    Location:
    UK, North West
    Ah are you saying that it will only show If I click on a yellow area, at first I was inside the red no fly area, but moved to a yellow zone, but maybe I did not move enough in to the yellow zone.?

    thanks for your replies..
     
  6. GundoLarry

    Joined:
    Jan 3, 2014
    Messages:
    137
    Likes Received:
    34
    My 2 cents.
    I did not see the serial number in the DJI GO (settings -> About..). It WAS on the side of the box it came in though.
    As far as unblocking "Authorization Zones", I've only used the DJI website and have not unlocked from the software yet. Using the website, you select the zone, then add your serial number. Nearly all of Lost Angeles is in an authorized zone...
     
  7. alokbhargava

    Joined:
    Sep 28, 2015
    Messages:
    5,144
    Likes Received:
    1,662
    Location:
    San Francisco, CA
    This is the screenshot to view the RC serial number: ImageUploadedByPhantomPilots1453003236.989858.jpg
     
  8. Oso

    Oso

    Joined:
    May 19, 2015
    Messages:
    2,537
    Likes Received:
    1,485
    Location:
    Sacramento CA
    My serial number only appears on my devices that have app 2.5. On my devices that are lower than app 2.5, I don't see my serial number.
     
  9. GundoLarry

    Joined:
    Jan 3, 2014
    Messages:
    137
    Likes Received:
    34
    In order to see the serial number for your (radio? P3?), all devices have to be energized, and the P3 must be showing "Safe To Fly" / satellites / home point recorded. Then, you can navigate to the "About" button within your DJI GO software and you'll see the serial number as shown in post #7 of this thread.
     
  10. marc rothenberg

    Joined:
    Dec 1, 2015
    Messages:
    4
    Likes Received:
    0
    i have tried this many times to no avail, tried to contact dji, but no response. i have a registered account i put in the zone i want and the serial #, submit and the site says the zone is unlocked. however when i get there to fly it shows "no fly zone" and i cant fly. this is becoming very annoying. what am i doing wrong. i am running the latest firmware, and am on ios.
     
  11. edraven

    Joined:
    Nov 17, 2015
    Messages:
    77
    Likes Received:
    6
    What format is the serial number in? I can't tell what's a number 0 and what's the letter O
     
  12. edraven

    Joined:
    Nov 17, 2015
    Messages:
    77
    Likes Received:
    6
    I have the same problem, with a Standard, using Android beta firmware and GO