Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Score one for DJI support!!

Discussion in 'General Discussion' started by AmosMoses, Jun 10, 2015.

  1. AmosMoses

    Joined:
    Mar 22, 2014
    Messages:
    597
    Likes Received:
    161
    Location:
    Illinois
    Well, I'm almost at a loss for words! Back in May my P2V+V3 experienced a power failure during flight. It fell from the sky like a rock and landed on the neighbors fence square on the camera. Needless to say the camera and gimbal was toast!
    Just received an email from DJI north America letting me know that the camera and gimbal have been replaced and I'll be getting tracking in a few days!!!! I honestly can say I didn't see that coming.

    I did have to ask a follow up since there was no mention as to why the P2 just lost power and if they found an issue but still, great news!

    Now, as long as the battery I included and the shipping create to secure the bird are shipped back with it, I'll be one happy camper!
     
  2. hoosierdoc

    Joined:
    Jun 2, 2015
    Messages:
    36
    Likes Received:
    17
    Good to hear. Nice to see them honoring warranty.