- Joined
- Jun 27, 2014
- Messages
- 142
- Reaction score
- 71
Another pissed-off customer here, with a credit card that refunds pissed off customers and back-charges bullshi'ite vendors that won't fix their products.
That looks like a bird attacked you???I experienced erratic flight today (6/30) that caused a failure to control the bird (Both in P-GPS, P-ATTI and ATTI modes). Eventually, the ground stopped it. I have the latest firmware installed on the Bird and controller (v1.2.6) and running the latest iOS app 1.2.0. I've been talking with support and have sent documentation to DJI in LA. We will see what, if anything, happens next.
The final moments
I have not flown mine since making a claim with DJI support and the response was for me to call the phone tech's and get a RMA and ship them my quad.
I feel like since I no absolutely NO issues whatsoever prior to the last update that the update itself was corrupt and needs to be reloaded or a newer update. So because the P3P's firmware can not be loaded with a older version or same version, I will wait and see the out come of the next update. There is no way I will ship my quad and be without for 7-8 weeks for them to just reload the firmware.
Everyone needs to keep in mind that there was NO real reason for the last update. As you can see in the list below.
I had zero issues with my quad. I never heard ANYONE complain of something not working as it should.
We always had the option to go back to a older firmware version, and now we do not.
I more then likely could have cured my issue myself had I had the option to load a older version and then the new version.
Firmware 1.2.6 change Log
1. Anti-distortion feature added for images and non-4K videos.
2.Various bug fixes.
I decided to start a thread to see exactly which users have experienced issues when upgrading to P3P Firmware 1.2.6. We know DJI monitors these boards. I am going to do one better and send this thread to the all star team at DJI. These issues include some or all of the following:
Ultrasonic System Error: Please Land As Soon As Possible
Vertical drifting ascending and descending, while off stick
Instability/Inability to hold GPS lock
Erratic flying behavior
Toilet bowling
Shaking
Some people have been asking if they should upgrade from 1.1.9 (No, duh). Some have accused that this is a completely isolated incident experienced by an insignificant number of us. I believe that to be completely untrue, and am committed to forcing DJI to take accountability. It is well within the capability of a billion dollar company to empower their customer service employees to send out a firmware file that can revert or reinstall the current firmware revision, at their discretion, to negatively affected customers. By not doing so they are directly responsible for damage to our Phantoms, people, and property when these quads start wrecking due to this software issue.
Please, if you are someone who has experienced performance issues after switching to 1.2.6, drop a quick line and chime in. Let's let our voice be heard.
I have done IMU advanced calibration on a perfectly level surface (checked with bubble level), non-metallic surface. I've done both room temperature and cold calibrations. I perform a compass calibration prior to every flight. I set my phone on airplane mode and leave it away from my quad so there in no EMF interference during calibration. I have tried calibrating the RC as well (gimbal wheel included). I have been unable to achieve any significant improvement in performance.
I do appreciate you trying to help me and others on here who are having major issues.
I know others may disagree, but I sure feel like a Beta tester that shelled out a bunch of $ to test a product. What's worse, no one at DJI has a clue about customer service. Just read the posts on problems if you doubt this thing isn't full of bugs. Even Advexure, who I purchased this from, has not returned two emails over almost five days asking for help on the Gimbal Overload issue. I'll give this a few more days and then I'll let the same card you have handle it..Another pissed-off customer here, with a credit card that refunds pissed off customers and back-charges bullshi'ite vendors that won't fix their products.
My P3P was doing great. I have no issues when I still have the 1.1.9 in it. when I updated to the latest 1.2.6 firmware. I noticed the following on my first flight just after the firmware update.Good luck with that. DJI know only too well about the issues and they are working at a fix.
The kind of issues being encountered are relatively minor and it should be fine to fly without fear of damage to Phantoms, people, and property.
I know others may disagree, but I sure feel like a Beta tester that shelled out a bunch of $ to test a product. What's worse, no one at DJI has a clue about customer service. Just read the posts on problems if you doubt this thing isn't full of bugs. Even Advexure, who I purchased this from, has not returned two emails over almost five days asking for help on the Gimbal Overload issue. I'll give this a few more days and then I'll let the same card you have handle it..
Thank you for starting this thread. My P3P has had no problems of any kind until I upgraded the firmware from 1.1.9 to 1.2.6. The upgrade process went well on both the drone as well as the controller. I did just as the first time I flew this P3P, 1st I did a cold advanced IMU calibration on a level surface away from any metal or magnetic objects, and 2nd I did a compass calibration. My takeoff flight pad is also level and away from metal and or magnet objects. 1st flight with firmware 1.2.6 I had liftoff and hovered 4 feet up, she jacked forward and drove herself "off Stick" into our trampoline safety netting. It went to the ground with props still spinning. I pulled down and in with the controller sticks and it took what seemed like forever to turn off. I did a second compass calibration and it flew better, but seemed to have trouble with drifting. The last time out, I redid the cold IMU, compass calibrations as well as turned off the VPS system. This time up at 4 feet once again she headed in her own direction while "off stick" again. I spent the next few minutes pushing my controllers 180 degrees opposite the direction the drone was heading. It finally calmed down and I had it hovering "off stick" again lowered it a bit to make an air grab. Just when made my way there, it took off again. I again used my controller sticks to counter it's actions and got it down in my lower field of grass. I made my way there and found it on it's top. The top cover is popped open a tad on the front right leg, other then that she is not scratched. I called dji usa support and have mailed it to them so they can have a look at it.I decided to start a thread to see exactly which users have experienced issues when upgrading to P3P Firmware 1.2.6. We know DJI monitors these boards. I am going to do one better and send this thread to the all star team at DJI. These issues include some or all of the following:
Ultrasonic System Error: Please Land As Soon As Possible
Vertical drifting ascending and descending, while off stick
Instability/Inability to hold GPS lock
Erratic flying behavior
Toilet bowling
Shaking
Some people have been asking if they should upgrade from 1.1.9 (No, duh). Some have accused that this is a completely isolated incident experienced by an insignificant number of us. I believe that to be completely untrue, and am committed to forcing DJI to take accountability. It is well within the capability of a billion dollar company to empower their customer service employees to send out a firmware file that can revert or reinstall the current firmware revision, at their discretion, to negatively affected customers. By not doing so they are directly responsible for damage to our Phantoms, people, and property when these quads start wrecking due to this software issue.
Please, if you are someone who has experienced performance issues after switching to 1.2.6, drop a quick line and chime in. Let's let our voice be heard.
Actually, that is what Tahoe Ed is for. Once upon a time....It was thought that Ed was to bridge the gap between the internet users and DJI. I'm guessing now he would say he has a different agenda, and maybe someone else now is suppose to have the responsibility?
Earlier this year I reached out to Tahoe Ed which is something I almost never ever do. I got nearly instant responses back from Ed when I was 1st asking him about his position with working for DJI. Once I knew he was the man that could help me in my situation, I filled him in with a little info only to never hear from him again. I realized I made a mistake reaching out to Ed and I must of had his position with the company all wrong. Maybe Ed can let us know who the person is we can turn to every now & then instead of having to call a Phone Tech that generally don't have the answers? A DJI Service & Support Rep would be great.
I ... and am committed to forcing DJI to take accountability.
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