I'm not sure what kind of company DJI is, but judging from my lack of extra battery and communication to me about how my battery would be shipped later as well as the wording from this email response from them to me when I asked about my extra battery, makes me believe we should be extremely lucky our drones fly at all. Haha. Their response: "Dear Valued Customer, Thanks for purchasing our DJI products, we're very happy to serve for you. As you known the Phantom 3 bundles would be available around mid-May as we said on our online store in the first place. But in order to make good experience for customer, we send the drone for you first . So the extra battery still pending to be shipped and it properly will be arranged to you later around mid-May just like we agreed. So please be patience. Thank you !"