This is what they said they found wrong >> Thank you for contacting the E-Mail Sales Department at B&H Photo Video and Pro Audio. The wifi extender was not connecting correctly and the gimbal would not stabilize properly after calibration. The unit is listed for exchange.
Please let us know if there is anything else we can assist you with
----------------------------------------------------------------------------------------------------------------------------------------------------- I was glad they decided to replace it vs repairing it. I have had nothing but trouble with it from day one. One of the biggest problem was having to rebind this 5 to 6 times on each usage.When the camera motor started to fail that was when I had enough.
Please let us know if there is anything else we can assist you with
----------------------------------------------------------------------------------------------------------------------------------------------------- I was glad they decided to replace it vs repairing it. I have had nothing but trouble with it from day one. One of the biggest problem was having to rebind this 5 to 6 times on each usage.When the camera motor started to fail that was when I had enough.