So I finally received some communication from DJI Tech Support about my V3 ESC/Motor drop out the sky warranty claim. They called me. I knew before hand if they did call me it wasn't going to be 100% good news, and it wasn't. They were very descriptive in their explanation to what all they came up with. That put me in the right mind frame so I never blew up or cussed a MF'r out. I actually didn't even think about it, and that is extremely unusual for me. So I listened to what the man had to say, and when he finished, I didn't have a lot to say because I was content with what he said. Now I wasn't speechless, so don't get me wrong. Anyway, he basically told me that the ESC's I had even though they didn't show v2.1 on them, they were and he told me how to tell which was by a Yellow mark. He said there was nothing else that would have explained why the crash happened as it did. So at this point in my mind it tell s me that this had to be a fault of mine and it must have been due to a broken motor wire.
He then said he didn't want to leave me in this position and said he wanted to help get me back in the air again. He took another quick look at my quad and agreed with me that there was not one part worth using again. So to jump ahead in the story to the very end, he said he would send me a quad that would be better then what I would pull out new from a box. All the most recent parts, basically going to even do some stuff that hasn't made it to the production line yet. And then test fly it before shipping it to me. I agreed to the price and now I can't wait for it to arrive. I'm the owner of a V3 Refurb...
He then said he didn't want to leave me in this position and said he wanted to help get me back in the air again. He took another quick look at my quad and agreed with me that there was not one part worth using again. So to jump ahead in the story to the very end, he said he would send me a quad that would be better then what I would pull out new from a box. All the most recent parts, basically going to even do some stuff that hasn't made it to the production line yet. And then test fly it before shipping it to me. I agreed to the price and now I can't wait for it to arrive. I'm the owner of a V3 Refurb...