Hello All,
I have a question, and being so new at this someone will likely state that this issue is on another thred. I apoligize in advance.
Phantom 3 professional: Camara keeps shutting off while video is in process. I can then hit the record button on remote and it will come back on and start recording again, only to shut off again a short time later.
I have reset the app several times and this seems to fix the problem for a short time and then it will start up again.
I have calabrated and reset the remote controller.
My SD carn is 64g and it is not full.
The bars on the RC show a strong signal.
Batteries fully charged on Aircraft and RC.
Nither the RC or Aircraft have any kind of damage. They have not been droped or crashed.
I am using an Ipad 2 and it is decicated to the drone only. No extra apps included.
and I use the Nvidea K1 for my Litchi App and that device is also dedicated to the App and Aircraft.
In addition, I was on the phone with DJI Tech. and I was told they have not delt with this issue and set up a return
authorasation and assured me that I would get the same Aircraft back after evaulation.?? Here is where I have a slight problem. I can live with the video shuttiung off. I can get used to hitting the button on the RC to get it started again. But I can't afford to risk a referbishd over my uncrashed and like new Phantom 3 Pro.
I have a feeling someone on the forum has an answer and keep me from having to send in my Aircraft and RC.
Thank you all, and have a woderful day.
TK
I have a question, and being so new at this someone will likely state that this issue is on another thred. I apoligize in advance.
Phantom 3 professional: Camara keeps shutting off while video is in process. I can then hit the record button on remote and it will come back on and start recording again, only to shut off again a short time later.
I have reset the app several times and this seems to fix the problem for a short time and then it will start up again.
I have calabrated and reset the remote controller.
My SD carn is 64g and it is not full.
The bars on the RC show a strong signal.
Batteries fully charged on Aircraft and RC.
Nither the RC or Aircraft have any kind of damage. They have not been droped or crashed.
I am using an Ipad 2 and it is decicated to the drone only. No extra apps included.
and I use the Nvidea K1 for my Litchi App and that device is also dedicated to the App and Aircraft.
In addition, I was on the phone with DJI Tech. and I was told they have not delt with this issue and set up a return
authorasation and assured me that I would get the same Aircraft back after evaulation.?? Here is where I have a slight problem. I can live with the video shuttiung off. I can get used to hitting the button on the RC to get it started again. But I can't afford to risk a referbishd over my uncrashed and like new Phantom 3 Pro.
I have a feeling someone on the forum has an answer and keep me from having to send in my Aircraft and RC.
Thank you all, and have a woderful day.
TK