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Problem Gimbal camera Phantom 2 plus

Discussion in 'Phantom 2 Vision + Help' started by Ale Werth, Sep 4, 2014.

  1. Ale Werth

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    Is there someone who can help me to solve the same problem that it is being showed in this video?

    https://www.youtube.com/watch?v=DVFtBrs-XjM

    I have the same problem. The difference is, I didn't uploaded my phantom. I was flying, and it was normal. When I started my phantom the day after, the câmera didn't stop moving and the message REMOVE GIMBAL CLAMP appeared in my cell phone. I didn't crash it too.

    Thanks

    Alex
     
  2. thedjiguy

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    I have seen quite a few situations such as this. Only solution is email dji and hope for them to replace/fix it. That could take 1-2 months, so I would start by emailing your dealer (who you bought it from) and see if they will replace.
     
  3. Ale Werth

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    Thank you.

    I've sent it to support DJI in California and I'am waiting the response.